Jobs at Foundant Technologies

Lead end-to-end SaaS implementation projects for foundations and nonprofits: plan, coordinate resources, run discovery and workshops, manage data migrations and integrations, validate solutions, oversee UAT, communicate with stakeholders, and transition customers to support while improving implementation processes.

Lead product marketing for a multi-product B2B/SaaS portfolio: positioning, GTM strategy, launches, sales enablement, messaging, and cross-functional alignment with Product, Sales, Demand Gen, and Client Success. Own written assets, gather market and competitive insights, and bring cohesion to products shaped by acquisitions while acting as an internal and external product advocate.

Provide remote-first technical support to end users via email, phone, and online channels. Troubleshoot, triage, and resolve issues, document tickets in Zendesk, escalate with recommendations, test fixes, support product adoption, and occasionally travel for training (<10%).