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Consumer Web • Healthtech • Professional Services • Social Impact • Software
Build and lead Headway's procurement function: define procurement strategy and policy, manage vendor lifecycle, drive cost optimization and strategic sourcing, implement procurement tooling and reporting, advise leadership on governance and risk, and hire and develop a high-impact procurement team.
Consumer Web • Healthtech • Professional Services • Social Impact • Software
Provide strategic regulatory counsel to Clinical, Product, Engineering, and Operations teams on telehealth, clinical practice, and multi-state healthcare compliance. Draft policy, support audits and remediation, translate complex regulations into practical guidance, anticipate regulatory risks, and enable compliant product innovation while partnering cross-functionally.
Consumer Web • Healthtech • Professional Services • Social Impact • Software
Lead and build Headway's payer marketing function: set strategy, craft positioning and narratives, commercialize payer solutions, translate clinical data into commercial proof, enable sales and field teams, run events and competitive intelligence, and measure relationship and commercial impact.
Consumer Web • Healthtech • Professional Services • Social Impact • Software
Lead end-to-end, high-impact technical programs for Headway's Insurance platform. Coordinate cross-functional teams (engineering, product, ops, finance, compliance), own discovery through delivery, drive data rearchitecture and observability, establish repeatable playbooks and tooling, spearhead financial remediation, and communicate program status and ROI to senior leadership to improve operational efficiency and reliability.
Consumer Web • Healthtech • Professional Services • Social Impact • Software
Lead day-to-day accounting operations and a team of four accountants. Own month-end/quarter/year-end close, reconciliations, technical US GAAP accounting, audit support, and payroll accounting. Drive automation using LLMs/AI, implement process improvements with Netsuite/Workday/Ramp, and partner cross-functionally on strategic accounting projects and audit readiness.
Consumer Web • Healthtech • Professional Services • Social Impact • Software
Own long-term health plan partnerships, drive contract strategy and renegotiations, build cross-functional payer relationships, perform market and data-driven analyses to identify growth opportunities, and collaborate with product and operations to inform strategy and scale partnerships.
Consumer Web • Healthtech • Professional Services • Social Impact • Software
Build and own analytics and AI-driven reporting for Care Partnerships. Create self-service insights, predict partner health, prioritize outreach, instrument experiments and launch analytics infrastructure to scale referrals and partner relationships.
Consumer Web • Healthtech • Professional Services • Social Impact • Software
Lead cross-functional, high-impact initiatives across Product, Data, and Operations. Design and scale 0-1 initiatives, build repeatable processes, analyze complex data to set strategy, drive OKRs, and hire and manage a growing operations team to improve provider and patient outcomes.
Consumer Web • Healthtech • Professional Services • Social Impact • Software
Lead development of a unified billing platform and ledger to ensure correct appointment billing, reliable reconciliation, and trusted financial datasets and reports. Own architecture and roadmap for ledger, reconciliation, and data-integrity systems; partner with Engineering, Data, Finance, Accounting, and Compliance to improve payment health, automate reconciliation, and enable accurate, timely close and audit readiness.
Consumer Web • Healthtech • Professional Services • Social Impact • Software
Run and scale Talent Acquisition enablement and AI-adoption programs: design training and onboarding for recruiters and hiring managers, define success metrics, build dashboards, document processes, and partner cross-functionally to measure and iterate program impact.
Consumer Web • Healthtech • Professional Services • Social Impact • Software
Lead development of Headway's brand strategy and creative direction across campaigns, product launches, and experiences. Partner with Customer Insights to ground briefs, run cultural listening, maintain competitive differentiation, steward brand systems and guidelines, build scalable brand tools (including AI agents), educate internal teams, and measure brand health and creative effectiveness to iterate on strategy.
Consumer Web • Healthtech • Professional Services • Social Impact • Software
Lead and scale Headway's clinical research: define research roadmap, design and run studies, perform causal inference and experimentation, analyze large real-world datasets, publish peer-reviewed manuscripts, manage budget and resources, and collaborate cross-functionally to inform strategy and demonstrate impact on patient and provider outcomes.
Consumer Web • Healthtech • Professional Services • Social Impact • Software
Lead design and implementation of AI-assisted legal operations and knowledge-management workflows. Manage daily legal department operations, project-manage cross-functional company initiatives, evaluate and deploy AI tooling, and track adoption and efficiency. Drive process improvements and stakeholder alignment to scale legal support for a fast-growing healthcare technology company.
Consumer Web • Healthtech • Professional Services • Social Impact • Software
Own and publish enterprise contact-center schedules in Verint, manage rosters and headcount across internal and BPO teams, reconcile scheduled vs. invoiced hours, handle exceptions and intraday adjustments, drive quarterly scheduling optimization and policy, and govern AI-assisted scheduling drafts to improve staffing efficiency and agent wellbeing.
Consumer Web • Healthtech • Professional Services • Social Impact • Software
Lead design and implementation of Headway's insurance systems (eligibility, pricing, matching, claims). Build data-intensive, ML-powered platforms and automation, mentor engineers, write high-impact code, and improve accuracy and reliability across state and payer complexity to scale insurance-covered therapy.
Consumer Web • Healthtech • Professional Services • Social Impact • Software
Lead strategy and execution for Headway’s provider community and content programs. Define member journeys, manage channels and events, build an ambassador program, capture provider stories, and measure engagement to drive business outcomes and provider advocacy.
Consumer Web • Healthtech • Professional Services • Social Impact • Software
Review and interpret behavioral health documentation and coding review results (ICD-10-CM, CPT, HCPCS), provide clear, actionable education to providers via support channels, identify and correct incorrect findings, contribute to provider education and knowledge base content, and advise cross-functional teams on coding trends and tooling improvements.
Consumer Web • Healthtech • Professional Services • Social Impact • Software
Review therapists' clinical documentation and decision-making against Headway's clinical quality standards, identify gaps, perform calibration and reliability exercises, and (when assigned) provide asynchronous or live remediation and coaching. Complete reviews within Headway systems, adhere to HIPAA/confidentiality, and provide structured feedback to improve rubrics and AI-assisted review tools.
Consumer Web • Healthtech • Professional Services • Social Impact • Software
Owner of HR operations systems and automations enabling HRBPs and managers. Design agentic AI tooling, build dashboards and workflows, automate employee processes, establish AI/Legal/IT guardrails, measure adoption and impact, and iterate to improve org health and manager effectiveness.
Consumer Web • Healthtech • Professional Services • Social Impact • Software
Design, implement, and scale core operational workflows; drive execution strategy and automation; perform data-driven analyses; and lead cross-functional efforts with product, engineering, payer, and CX teams to improve efficiency and operational health.
