Jobs at Idera

Lead global accounts receivable and collections operations across domestic and international B2B software accounts. Develop collection strategies, reduce delinquency, monitor aging and disputes, support billing-to-cash execution, and provide leadership reporting. Manage AR policies, controls, reconciliations, close activities, credit risk, process automation, and AI-enabled tools. Lead and develop the AR team while partnering with Sales, Billing, Customer Success, Legal, Treasury, and Finance to resolve escalations and improve cash flow.

Leads global renewals and retention strategy across eight B2B software brands. Manages renewal teams and brand managers, owns forecasting, pipeline health, retention analysis, Salesforce reporting, and risk mitigation. Partners with Sales, Customer Success, Finance, Product, Support, and Legal to drive on-time renewals, favorable terms, expansion, and improved retention. Builds scalable playbooks, operating cadences, dashboards, and performance accountability while presenting insights to executive leadership.

Part-time office manager/receptionist handling front desk, phone and email, visitor support, calendar and conference room management, office supplies and events, onboarding/offboarding, shipping/mail, travel and document coordination, and supporting HR, Accounting, CEO and CFO.

The Director of Product Management will oversee Idera's Developer Tools portfolio, managing product teams, shaping product strategies, and ensuring market growth.