The Clinical Workflow Specialist acts as a liaison between clinical and IT personnel, providing consultative advice on clinical workflows and healthcare regulations. Responsibilities include supporting various departments, coordinating Solutions Assessments, maintaining regulatory knowledge, and developing training programs. The role involves working closely with healthcare professionals, managing communication, and optimizing clinical operations.

The Sales Development Representative will drive outbound prospecting activities to identify business opportunities for the sales team, handle inbound leads, maintain reporting in Salesforce, and collaborate with various teams while meeting key performance indicators.

The Privacy Analyst I at Imprivata will oversee customer alerts to identify and document suspicious activities, maintain customer relationships, educate clients on privacy regulations, and ensure compliance with privacy programs using the Imprivata FairWarning solution. The role emphasizes data analysis, exceptional customer service, and adherence to contractual obligations.

The Manager, AppOps oversees the AppOps team, providing escalation support and collaboration with development and customer support teams to ensure effective incident management and product improvement. They mentor their team, develop strategies aligned with company goals, and maintain the PAS Cloud environment in AWS while addressing technical issues.

The Manager of Drug Diversion Monitoring Services oversees the operational readiness and growth of the program, tracks key performance indicators, ensures compliance with regulations, manages team collaborations, and maintains team member satisfaction and development.

The Senior Customer Support Engineer will provide advanced technical support for iOS and Android devices, assist with Mobile Device Management solutions, and troubleshoot issues. The role involves collaboration with other teams and the development of documentation and training materials, emphasizing a strong customer service orientation.

The Revenue Marketing Manager will develop and manage marketing programs to support regional sales channels in North America. Responsibilities include executing marketing campaigns, coordinating with various teams and partners, managing budgets, and reporting on the effectiveness of marketing initiatives across multiple channels such as email, social media, and in-person events.

The Manager of Managed Services is responsible for leading a team to ensure customer success through managing operations and service delivery. This role focuses on building and maintaining a Managed Services team, setting goals, ensuring service level agreements are met, and developing product and service enhancements for better customer experience.

As a Customer Success Engineer, Mobile at Imprivata, you'll manage customer relationships and work closely with cross-functional teams to implement scalable solutions, provide technical expertise, and improve product adoption. Responsibilities include document best practices, customer training, addressing product inquiries, and creating content for the customer community.