The Customer Value Manager develops and validates ROI models for customers, enhancing engagement through strategic partnerships throughout the customer lifecycle and ensuring successful outcomes post-sale.

The Product Marketing Manager leads the go-to-market strategy for the Patient Access solution, focusing on messaging, product launches, and customer needs while enhancing product adoption and retention.

Serve as the clinical-IT liaison to optimize clinical workflows across customer accounts. Provide consultative advice on healthcare regulations, support product implementation and deployment, conduct on-site assessments, train staff, and collaborate with sales, product, and engineering teams to improve customer satisfaction and engagement.

The Product Manager will manage Imprivata's relationship with Epic, coordinate across departments, optimize roadmaps and ensure client success.

Manage and grow Imprivata's channel partners across North America, driving revenue and partner enablement. Recruit and develop partners, deliver sales and technical training, and meet monthly, quarterly, and annual targets while collaborating with Regional Sales Managers.

The Senior Enterprise Customer Success Manager engages with Federal and Public Sector clients to drive value realization from Imprivata solutions, ensuring customer satisfaction, renewals, and product adoption while maintaining executive relationships and addressing complex client issues.