Jobs at Jerry

Own and redesign Jerry’s post-purchase customer experience across document verification, payments, policy changes, renewals, re-shopping, and issue resolution. The role focuses on improving retention and accelerating growth from 5 million to 50 million customers. Responsibilities require strong consumer product instincts, data-driven analysis, ownership, and collaboration with founders and cross-functional teams in a high-growth startup environment.

Owns the P&L, strategy, product development, customer growth, partnerships, and operations for a new business within Jerry.ai. The General Manager will scale an emerging product line, work closely with the CEO and executive team, and initially lead a small team. Candidates need 6+ years in venture capital, private equity, or hands-on startup operating roles, a bachelor’s degree, and the ability to work in person in Palo Alto.

Work directly with the CEO on high-leverage business problems during Jerry's rapid growth. Rotate across product, growth, operations, finance, engineering, and data; develop broad business expertise; and help scale new business lines. The program is designed to prepare successful candidates to own P&L for a business line.

Own the operating model, budgeting, forecasting, variance analysis, and executive financial reporting. Build financial cases for new products, markets, channels, partnerships, and vendor spending. Evaluate unit economics, capital allocation, and build-buy-partner decisions while supporting corporate development and investor diligence. Lead business reviews, improve planning systems, and establish scalable finance processes for a high-growth company.

Own the operating model, budgeting, forecasting, variance analysis, and executive financial reporting. Build financial cases for new products, markets, channels, and partnerships; evaluate unit economics, capital allocation, and vendor spend. Support corporate development, investor diligence, and build-buy-partner decisions. Lead business reviews and help implement a planning system while partnering with executives and functional leaders.

Own legal operations including entity compliance, intellectual property protection, consumer escalations, product compliance reviews, audits, legal research, and contract reviews. Build AI- and low-code-powered workflows to automate manual legal tasks, maintain accurate filings and deadlines, investigate compliance issues, and partner with Engineering and Product to resolve risks.

Own hands-on HR operations across multi-state compliance, policy drafting, payroll, benefits, leave escalations, audits, and handbook updates. The role will review HR administration work, improve processes using an AI-native approach, and gradually take ownership of daily HR operations. Candidates need at least two years of in-house HR generalist experience, direct multi-state compliance exposure, payroll and benefits experience, and a bachelor's degree.

Own the operating model, budgeting, long-range planning, forecasting, variance analysis, and executive financial reporting. Build financial cases for new products, markets, channels, and partnerships; evaluate unit economics, capital allocation, and build-buy-partner decisions. Support corporate development, vendor spend underwriting, planning-system implementation, and monthly business reviews. Partner closely with executives, founders, functional leaders, investors, and the CFO.

Own hands-on HR operations across multi-state compliance, policy drafting, payroll, benefits, leave escalations, audits, handbook updates, and process improvement. The role will lead the annual compliance audit and handbook refresh, review HR administration work, resolve complex employee questions, and help redesign HR operations using AI. Requires in-house generalist experience in a fast-paced, multi-state environment.

Own and scale a new product bet from concept or early launch through product-market fit. Responsibilities include ramping up on new domains, analyzing quantitative and qualitative customer insights, prioritizing high-impact opportunities, building and shipping consumer products, gathering feedback, iterating, and contributing to the product roadmap. The role requires strong ownership, analytical thinking, consumer product instincts, and comfort operating in complex, ambiguous environments.