Jobs at LogicMonitor

Serve as the primary technical contact for customers: design scalable solutions, run POCs, troubleshoot complex infrastructure issues, advise on best practices, deliver training/workshops, and relay customer feedback to product engineering and sales.

Lead and execute revenue recognition and close activities under ASC 606 for a SaaS business. Review contracts, prepare journal entries and reconciliations, drive AI-enabled automation for contract review and SSP modeling, provide deal support, perform revenue analytics, and ensure audit readiness and compliance with U.S. GAAP.

The Manager, Business Systems will lead the Business Systems Analyst practice, focusing on delivering enterprise applications, driving AI integration, and enhancing operational processes.

Support GTM/Marketing FP&A by building detailed financial models, KPIs, and dashboards (Pigment, PowerBI). Perform forecasting, variance and ad-hoc analyses, present insights to executives, improve processes, and partner with cross-functional stakeholders to align resources and drive strategic decisions.

Lead and optimize global People Operations processes across the employee lifecycle, ensuring compliance, audit readiness, immigration and mobility management, contractor governance, HR systems/data quality, and operational automation. Partner with Legal, Finance, Payroll, Talent Acquisition, and vendors to build scalable procedures, metrics, and dashboards that reduce manual work and support a distributed workforce.

Own and scale AWS co-sell and Marketplace activities for the Americas. Build pipeline, influence revenue, develop regional sales strategies, manage AWS partner relationships and tooling, enable sales teams, and drive cloud alliance initiatives.

The Account Executive will drive growth across defined accounts, manage relationships, and support deal qualification using a consultative sales approach, while leveraging AI tools for research and opportunity planning.

As Commercial Counsel, you'll drive growth by negotiating commercial agreements and providing legal guidance while ensuring compliance and operational efficiency.

Generate and qualify sales opportunities through outbound prospecting, qualifying prospects, executing targeted campaigns with Marketing and Sales, maintaining prospect engagement and follow-up, sharing market and competitive insights internally, and tracking performance versus quota.

Lead complex enterprise deal strategies, optimize processes, and provide insights to influence commercial outcomes, managing cross-functional collaboration and governance.

Provide dedicated technical support to up to eight Premier Support customers, owning tickets from intake to resolution, leading kickoff calls and health checks, performing proactive maintenance, coordinating escalations with engineering, contributing knowledge base content, and driving operational efficiency projects.

Partner with G&A leaders to own operating expense forecasts, budgeting, headcount plans, variance analysis, and monthly/quarterly reporting. Support annual planning, executive and board presentations, drive process improvements, and deliver ad hoc financial analysis to optimize investments and resource allocation.

The Partner Solutions Lead at LogicMonitor focuses on ensuring superior implementations of the LogicMonitor platform by supporting partners through technical guidance, QA, and enhancing delivery standards.

The Director of Customer Marketing will lead global customer marketing strategies to enhance retention, upsell, and advocacy, collaborating with various departments to drive revenue impact through customer engagement programs.