Jobs at LogicMonitor
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Design + UX
Dev + Engineer
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Director, Training and Enablement

LogicMonitor
Austin
2 days ago
+63
This position is a highly visible function at LogicMonitor reporting directly to the VP of Operations. This key position will directly help ensure the effectiveness and competitiveness of the LogicMonitor Sales and Customer Success functions. This position is also responsible for customer education at LogicMonitor, ensuring customer gets the best value out of LogicMonitor's product. The primary role of this position is to provide an engaging and results driven training curriculum to increase speed to productivity for internal functions and speed to value for LogicMonitor customers.

Business Systems, Salesforce Administrator

LogicMonitor
Austin
2 days ago
+63
The Business Systems, Salesforce Administrator will lead the ongoing development of our SFDC deployment and other sales centric tools by partnering with LogicMonitor's internal teams to improve operational efficiency, achieve substantial revenue growth, and deliver an amazing customer experience. The Salesforce Administrator is responsible for executing on the day-to-day configuration, support, maintenance, and improvement of our CRM platform. That include but are not limited to: Workflow Rules, Process Builder, Custom Object Creation, Security/Role Settings, Visualforce Programming, Lightning Components, 3rd Party Integration Management, and Production Support.

Program Manager, Customer Experience

LogicMonitor
Austin
2 days ago
+63
LogicMonitor is seeking a Program Manager, Customer Experience that will serve as the owner, leader and architect of the customer success initiatives for all of LogicMonitor and its customers. This individual will be held accountable for all business deliverables related to the CX initiatives. The Program Manager, Customer Experience must be comfortable interacting with employees and customers at all levels, including the executive and C-levels. The ideal candidate will be highly motivated and have a passion for technology, customers, and problem solving. The successful candidate will know how to get things done by working collaboratively across departments and organizational boundaries.

Renewals Specialist

LogicMonitor
Austin
5 days ago
+63
The Renewals/SaaS contracts specialist is responsible for in-quarter renewals/SaaS contracts and works directly with the LogicMonitor Customer Success and Account Management teams to ensure timely delivery of quotes to the customer. They must be a self-starter, pro-active and have excellent verbal and written communication skills as well as able to understand the software sales cycle and procurement processes. 

Enterprise Customer Success Manager

LogicMonitor
Austin
6 days ago
+63
The Enterprise Customer Success Manager's (ECSM) mission is to partner with and ensure the retention and long-term success of LogicMonitor’s Enterprise business (ENT) customers. As the primary point of contact, the ECSM is responsible for developing and nourishing post-sales relationships with assigned accounts through a combination of product trainings and implementations, business reviews, and return on investment discussions. Additionally, identifying and planning for expansion and growth opportunities within the product is critical to the success of this role and LogicMonitor.

Senior UX Designer

LogicMonitor
Austin
1 week ago
+63
Sr. UX Designer will operate collaboratively and independently to help drive the execution of the new LogicMonitor UI. This position, reporting to Director of Design, will be responsible for daily execution of the design for the new features, collaboration with the Dev and PM teams and other counterparts, user testing and delivery of the new use case storyboards, wireframes, and feature specifications. This person will foster the culture of the LogicMonitor UX team that embodies a dedication to collaboration, service mentality, designing novel products, delivering quickly, meeting commitments, personal excellence, and accountability.

Software Sales Engineer, Channels

LogicMonitor
Austin
1 week ago
+63
The mission of the Sales Engineer at LogicMonitor is to support the technical evaluation of LogicMonitor by proving our value in the platform to our prospects in the pre-sales process. The Sales Engineer is looked at as a product expert within the sales organization. Sales Engineers have the critical function to train the entire sales organization both as part of on boarding and also regularly on the LogicMonitor product to ensure the appropriate level of product and technical knowledge for the sales team to be most successful. Provides the technical knowledge and superior sales skills to help define the goals around the sales engineering team.

Senior User Experience Designer

LogicMonitor
Austin
1 week ago
+63
The Senior UX Designer is a key player to improving the design and usability of LogicMonitor's application(s), ensuring they are highly functional, intuitive, visually compelling, and addressing the needs of the market. This role will collaborate with technical leads, product managers, support, and architects (a bunch of really smart people) to design the user interface of our web applications. You will own the functional design of innovative screens, interactions and workflows for compelling enterprise SaaS products, in a fast-paced, agile environment. You will lead the transformation of a product that customer's like for its functionality to one they delight in using for its design. You'll also have the opportunity to develop web design standards to imagining new ways to present and solve tough business problems.

Senior Product Manager

LogicMonitor
Austin
1 week ago
+63
The Senior Product Manager is responsible for establishing the vision, strategy and priorities to drive success for their respective products inline with the company mission: To Simplify Technology Management for Humankind. The Senior Product Manager will bridge the technical and business world, delivering products and product enhancements that drive product value and create additional revenue for the business.  The Senior Product Manager will orchestrate a team-based approach guide and mentor other product managers in defining the product priorities, establishing well-defined, concentrated product initiatives based on a defined conceptual model rooted in market and problem command. The Senior Product manager will be working closely with Engineering and the wider cross functional team (particularly Sales, TechOps, and Marketing) for constant input and contribution to an iterative product management process that delivers the best quality product to the market.

Senior Network Engineer

LogicMonitor
Austin
1 week ago
+63
LogicMonitor's IT Systems Engineer owns the design, uptime, stability, security, and performance of all corporate office technology. They will architect and enforce LogicMonitor policies and procedures in relation to the proper use of corporate technology to support scalable, reliable, and automated networks spanning global offices, a physical data center, and Amazon Web Services. 

IT Support Specialist Tier 3

LogicMonitor
Austin
1 week ago
+63
LogicMonitor's IT Engineer owns the design, uptime, stability, security, and performance of all corporate office technology. They will architect and enforce LogicMonitor policies and procedures in relation to the proper use of corporate technology to support scalable, reliable, and automated networks spanning global offices, a physical data center, and Amazon Web Services. 

Principle Product Manager

LogicMonitor
Austin
1 week ago
+63
Lead a team of Product Managers to meets customer satisfaction, team satisfaction and LogicMonitor's objectives. Good understanding of entire LM product with ability to demo the product beyond area of ownership. Solid understanding to be SME and go-to person for your area of ownership. Maintain, update and communicate Roadmap company wide - drive transparency. Evaluate or Establish KPIs for your area of ownership. Formulate & own the vision for your area of ownership through competitive intelligence, key business drivers & building on industry knowledge. Communicate clearly and effectively on execution plan and it's progress to all stakeholders involved. Drive cross functional teams without authority to meet committed goals on the roadmap.

Business Systems, Salesforce Developer

LogicMonitor
Austin
1 week ago
+63
The Salesforce Developer will join our Business Systems team to drive automation of processes and manage the integrations to our various business systems for our Salesforce.com environment. The Salesforce Developer will be hands-on, providing oversight as well as the ability to perform at all stages of the systems development lifecycle. A successful candidate must be able to work directly with the system/data, lead multiple technical projects or portions at one time, as well as provide solutions that are highly scalable, extensible, and easy to maintain, while being strategic with system resources and keeping the overall end-user experience in mind. They will deal with highly ambiguous problems, taking full control and responsibility for finding solutions, and will drive towards simple solutions to complex problems.

Account Manager, Mid-Market

LogicMonitor
Austin
1 week ago
+63
The mission of the Account Manager at LogicMonitor is to successfully present the value of LogicMonitor to existing customers, manage the entire sales cycle, and successfully increase ARR for the company. The Account Manager acts as the lead contact for customer growth within their territory. The Account Manager will call on Sales Engineering resources for technical expertise so that the customers fully experience the product and understand deeper technical aspects of the LogicMonitor platform. Finally, the Account Manager must accurately forecast their sales opportunities back to the LogicMonitor Sales Management Team.

Account Executive, Mid-market

LogicMonitor
Austin
1 week ago
+63
The Account Executive at LogicMonitor is a hunter role, who is to schedule meeting with target accounts and build a compelling business case for LogicMonitor. We’re looking for goal oriented candidates who understand how to attack a territory and get meetings with decision makers. Through our sales process, our AE will successfully discover and present the value of LM to prospects, manage the entire sales cycle, and successfully win new business for the Company. The AE acts as the primary contact for prospects managing the entire sales experience for each prospect within their territory. The AE is responsible for self-identifying and outreaching to Target Accounts within their territory, and working with their team's SDRs to strategize and execute on additional outbound messaging for pipeline creation. The AE will call on Sales Engineer resources for technical expertise so that the prospect fully experiences the product and understands the technical aspects of the LM platform. 

Enterprise Account Executive

LogicMonitor
Austin
1 week ago
+63
The Enterprise Sales Account Executive plays a vital role in the company’s ability to fulfill its overall strategy of claiming dominance within its market. You will generate at least $1M in revenue annually from a combination of install base expansion; new customer acquisition; and sales of professional services and add-on products to strategic and enterprise customers. With a large and growing install base and a sophisticated and well-resourced sales support engine, this role provides plenty of opportunity to make your mark on LogicMonitor’s overall growth.

Salesforce Developer

LogicMonitor
Austin
1 week ago
+63
The Salesforce Developer will join our Business Systems team to drive automation of processes and manage the integrations to our various business systems for our Salesforce.com environment. The Salesforce Developer will be hands-on, providing oversight as well as the ability to perform at all stages of the systems development lifecycle. A successful candidate must be able to work directly with the system/data, lead multiple technical projects or portions at one time, as well as provide solutions that are highly scalable, extensible, and easy to maintain, while being strategic with system resources and keeping the overall end-user experience in mind. They will deal with highly ambiguous problems, taking full control and responsibility for finding solutions, and will drive towards simple solutions to complex problems.

Systems Engineer

LogicMonitor
Austin
1 week ago
+63
Play critical role in creation and support of all Internal Systems infrastructure. Contribute to and maintain Active Directory. Architect and administer Atlasssian tools JIRA and Confluence. Setup and administer SSO (Okta) for company SaaS tools. Configure and administer network hardware. Ex: Firewalls, switches, access points. Be the gatekeeper for company tools making sure proper access is granted and restricted. Work closely with the IS team as a mentor and escalation point. Contribute to business continuity planning by creating runbooks and assist in the event of outages. Provide remote support for other offices & be available for global offices in the case of an emergency. Maintain high standards in organization and cleanliness of our server rooms. Contribute to LogicMonitor AV needs as needed (e.g. webinars, company wide trainings, sales meetings, etc.

Talent Acquisition Specialist

LogicMonitor
Austin
1 week ago
+63
LogicMonitor's people are our most valuable resource. The Talent Acquisition Associate will be responsible for full lifecycle recruiting which includes: sourcing passive candidates, screening active candidates, coordinating interviews and offer negotiation. The Talent Acquisition Associate will also act as a consultant and business partner for all recruiting-related activities, working collaboratively within all levels within the organization.

Sales Development Representative

LogicMonitor
Austin
2 months ago
+63
If you are looking to develop your technology sales career, then the Sales Development Representative (SDR) role is the perfect role for you!  LogicMonitor is seeking experienced SDRs to drive lead generation activities for a global sales team.   Responsibilities focus on seeking out and qualifying new business opportunities for the Sales Team.  The SDR will execute outbound sales development campaigns to create qualified sales leads for the Sales team.  The SDR is the "outbound spear" of the sales organization and will improve SDR productivity and create predictable SDR team results by: representing LogicMonitor well, clearly communicating with prospective clients and listening to their needs, determining when they are good candidates for sales opportunities, and pushing learning from prospect engagements back into the SDR team.