Jobs at LogicMonitor
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Site Reliability Engineer

LogicMonitor
Austin
5 hours ago
+63
Take a role in the operational uptime and continued expansion of LogicMonitor's production infrastructure. Provide guidance in organizing, securing and automating existing infrastructure and software deployments. Work with developers and provide feedback to implement operational improvements. Use and extend our internal LogicMonitor implementation to increase observational footprint of our infrastructure. 

Enterprise Sales Account Manager

LogicMonitor
Austin
5 hours ago
+63
The mission of the Account Manager at LogicMonitor is to successfully present the value of LogicMonitor to existing customers, manage the entire sales cycle, and successfully increase ARR for the Company. The Account Manager acts as the lead contact for customer growth within their territory. The Account Manager will call on Sales Engineering resources for technical expertise so that the customers fully experience the product and understand deeper technical aspects of the LogicMonitor platform. Finally, the Account Manager must accurately forecast their sales opportunities back to the LogicMonitor Sales Management Team.

Sales Manager

LogicMonitor
Austin
13 hours ago
+63
The Sales Manager of our Account Management team is responsible for managing North America's Account Management team. This management role is a hands on sales management position responsible for contributing to predictable existing sales velocity and the professional development of high-performing sales reps on the team.

Associate Technical Support Engineer

LogicMonitor
Austin
1 day ago
+63
The Associate Technical Support Engineer (TSE) provides tier 1 level of support. The Associate TSE acts as the first response and face of support for LogicMonitor customers by triaging, providing basic troubleshooting, and escalation of customer inquiries as appropriate. The Associate TSE is responsible for initial intake and case acceptance via omni channel support tools at LogicMonitor, in which they will ensure tickets are prioritized and escalated as appropriate to bring customer cases to resolution.

Technical Writer, Marketing

LogicMonitor
Austin
2 days ago
+63
Develop and deliver outbound technical content aligned to LogicMonitor's current platform, roadmap and ITOps/DevOps market trends. Includes developing a technical editorial calendar for the LM blog that promotes LogicMonitor's workflow integrations, technology use cases and includes leveraging customer and technology alliance partners to contribute blog posts. Manage beta testing of workflow integration partnership code and support launch. Maintain Code Labs – a repository for community-based, community-sourced workflow integrations that interoperate with LogicMonitor's platform. Develop and present materials to internal stakeholders for GTM planning, engagement, product development requirements, competitive updates, etc. 

Manager of Sales Engineering

LogicMonitor
Austin
3 days ago
+63
The Manager of Sales Engineering will provide direct leadership to our Sales Engineering team. Own all aspects of building and managing a scalable, world-class team of Sales Engineers, providing leadership and guidance in SaaS technology, sales strategy, relationship building, enterprise solution development and trial execution / conversion. The Sales Engineering team within LogicMonitor serves as a primary point of contact to drive the successful introduction, adoption and broad usage of LMs products within the customer and prospect base. Activities of the team include product demos, technical qualification, identification of customer business / data analysis use cases, trial development and delivery, definition of appropriate business and technical solutions, customer management, account development, technology evangelizing, and business consulting. Key metrics for the team currently include customer activation, adoption, usage rates and trial conversions.

Revenue Operations Analyst

LogicMonitor
Austin
3 days ago
+63
This role is designed to serve as an important member of the growing Finance team, helping to ensure the accuracy of customer subscriptions, scalability of our quoting process, and helping to drive reporting and analysis to achieve our operational targets.

Software Sales Engineer

LogicMonitor
Austin
4 days ago
+63
The mission of the Sales Engineer (SE) at LogicMonitor is to support the technical evaluation of LogicMonitor by proving out value in the platform to our prospects in the pre-sales process. The SE is looked at as a product expert within the sales organization. Sales Engineers have the critical function to train the entire sales organization both as part of on boarding and also regularly on the LM product to ensure the appropriate level of product and technical knowledge for the sales team to be most successful. Provides the technical knowledge and superior sales skills to help define the goals around the sales engineering team.

Project Coordinator

LogicMonitor
Austin
4 days ago
+63
About Us: LogicMonitor is the leading SaaS based performance monitoring platform for enterprise IT.   We are a company of fun-loving, hard-working achievers. We love going to work and think you should too. We hold our company culture near and dear — we are customer-obsessed, work as one team, and strive to be better every day. These are our core values. So it's no surprise that we work hard and genuinely have fun working with each

Regional Alliances & Channel Sales Manager

LogicMonitor
Austin
6 days ago
+63
The Enterprise Account Executive plays a vital role in the company’s ability to fulfill its overall strategy of claiming dominance within its market. This position generates at least $1.6M in annual recurring revenue from new customer acquisition of enterprise-class customers. With a large territories with equitable Total Addressable Markets (TAMs) and a well-resourced sales support engine, this role provides plenty of opportunity to make your mark on LogicMonitor’s overall growth.

Marketing Automation Specialist

LogicMonitor
Austin
1 week ago
+63
The Marketing Automation Specialist will act as the power-user of LogicMonitor's marketing automation platform, Marketo, to ensure best practices in lead management and attribution, nurturing, and database management. They will work closely with Marketing Program Managers (digital, event, & campaign managers) to plan, create, and execute marketing automation campaigns across the customer lifecycle that effectively optimize audience segmentation, cadence and creative to drive Marketing KPIs, including demand creation and conversion, customer engagement, and retention. In addition to building marketing programs and maintaining the marketing database, this role will also assist with upholding the lead flow process and the handoff to sales, marketing technology implementations/integrations, reporting and analysis of marketing program performance, and email delivery and acquisition efforts.

SEO Specialist

LogicMonitor
Austin
1 week ago
+63
The SEO Specialist is responsible to maintain, optimize and analyze our technical, on-page, and off-page SEO efforts in order to increase qualified organic traffic and authority for the LogicMonitor domain. The SEO Specialist will be a guiding light in our efforts to transform data into meaningful and actionable insights that will shape our online organic and content production strategies. The successful candidate has a proven track record of building best-in-class SEO & content strategies that push the boundaries of organic marketing and ensure consistent growth in qualified web traffic. They will understand SEO as a strategy rather than a tactic, strive to instill SEO culture and processes throughout the organization, and execute cross-functional strategies that promote SEO first marketing. 

Talent Sourcing Specialist

LogicMonitor
Austin
1 week ago
+63
LogicMonitor's people are our most valuable resource. As a Talent Sourcing Specialist you will work closely with the Manager, Talent Acquisition, and the Talent Acquisition team, to augment efforts to build a robust talent pipeline for our company's current and future staffing needs.

Business Systems, Salesforce Administrator

LogicMonitor
Austin
1 week ago
+63
The Salesforce Administrator will lead the ongoing development of our SFDC deployment and other sales centric tools by partnering with LogicMonitor's internal teams to improve operational efficiency, achieve substantial revenue growth, and deliver an amazing customer experience. The Salesforce Administrator is responsible for executing on the day-to-day configuration, support, maintenance, and improvement of our CRM platform. That include but are not limited to: Workflow Rules, Process Builder, Custom Object Creation, Security/Role Settings, Visualforce Programming, Lightning Components, 3rd Party Integration Management, and Production Support.

Business Systems, Salesforce Developer

LogicMonitor
Austin
1 week ago
+63
The Salesforce Developer will join our Business Systems team to drive automation of processes and manage the integrations to our various business systems for our Salesforce.com environment. The Salesforce Developer will be hands-on, providing oversight as well as the ability to perform at all stages of the systems development lifecycle. A successful candidate must be able to work directly with the system/data, lead multiple technical projects or portions at one time, as well as provide solutions that are highly scalable, extensible, and easy to maintain, while being strategic with system resources and keeping the overall end-user experience in mind. They will deal with highly ambiguous problems, taking full control and responsibility for finding solutions, and will drive towards simple solutions to complex problems.

Senior Site Reliability Engineer

LogicMonitor
Austin
1 week ago
+63
Take a leading role in the operational uptime and continued expansion of LogicMonitor's production TechOps infrastructure. Design and implement new production deployments of SOA-based software across global physical and cloud data centers. Provide guidance in organizing, securing and automating existing infrastructure and deployments. Work with developers and provide feedback to force operational performance improvements within the LM product platform and operations infrastructure.

Renewals Specialist

LogicMonitor
Austin
1 week ago
+63
The Renewals Specialist is responsible for in-quarter renewals/SaaS contracts and works directly with the LogicMonitor Customer Success and Account Management teams to ensure timely delivery of quotes to the customer.The Renewals Specialist must be a self-starter, pro-active and have excellent verbal and written communication skills as well as able to understand the software sales cycle and procurement processes.

Associate Sales Engineer

LogicMonitor
Austin
1 week ago
+63
The Associate Sales Engineer is responsible for supporting Sales and Sales Engineers in demonstrating to customers and prospects that our platform is technically capable to satisfy their business requirements. The Associate SE will assist in building Proof of Concepts and presentations, support corporate events, build assets for the SE community, research topics related to LM technologies. The Associate Sales Engineer is preparing to independently run technical evaluations; therefore, he/she will be learning the necessary technical knowledge and sales skills while shadowing SEs on customer meetings both onsite and remote, and will deliver presentations and technical demonstrations internally and at corporate sponsored events.

Sales Development Representative

LogicMonitor
Austin
1 week ago
+63
If you are looking to develop your technology sales career, then the Sales Development Representative (SDR) role is the perfect role for you!  LogicMonitor is seeking experienced SDRs to drive lead generation activities for a global sales team.   Responsibilities focus on seeking out and qualifying new business opportunities for the Sales Team.  The SDR will execute outbound sales development campaigns to create qualified sales leads for the Sales team.  The SDR is the "outbound spear" of the sales organization and will improve SDR productivity and create predictable SDR team results by: representing LogicMonitor well, clearly communicating with prospective clients and listening to their needs, determining when they are good candidates for sales opportunities, and pushing learning from prospect engagements back into the SDR team.  

Event Marketing Manager - North America

LogicMonitor
Austin
1 week ago
+63
The Event Marketing Manager for North America is responsible for planning and executing a variety of events ranging from corporate, customer, industry, field, community, partner, and online events to engage prospects, expand existing accounts, and establish LogicMonitor as a leader in data monitoring solutions. As an event expert, the daily responsibilities will include working closely with marketing and sales leadership to deliver on-time event logistics and identify event goals, content, and promotions. Programs may include trade shows, local field events, meet ups, lunch/drink and learns, movie nights, user conferences, online events, and more. This role will coordinate all event logistics, attend the events, and execute success on site. Additionally, this role will be critical to the marketing team and responsible for the demand generation efforts associated with each event.

Software Sales Engineer, Channels

LogicMonitor
Austin
2 weeks ago
The mission of the Sales Engineer at LogicMonitor is to support the technical evaluation of LogicMonitor by proving our value in the platform to our prospects in the pre-sales process. The Sales Engineer is looked at as a product expert within the sales organization. Sales Engineers have the critical function to train the entire sales organization both as part of on boarding and also regularly on the LogicMonitor product to ensure the appropriate level of product and technical knowledge for the sales team to be most successful. Provides the technical knowledge and superior sales skills to help define the goals around the sales engineering team.

Operations Analyst

LogicMonitor
Austin
2 weeks ago
The Operations Analyst will work closely with the Customer Success and Services leadership team to provide on-going support and maintenance of the organization’s business systems, processes, and data. You will develop, maintain, and improve procedures, documentation, and reports that help maximize Customer Success and services resources, and improve overall business results. This role is responsible for compiling the financial forecast of the Renewals and Services organization and communicating the forecast across the organization. A successful candidate will be a highly motivated, detail, process and customer service-oriented individual focused on meeting the needs of a growing and dynamic Customer Success and Services team by driving efficiencies and improvements. This position demands a high-level understanding of process and procedures that drive a successful Customer Success and Services organization.

Sales Executive - Cloud

LogicMonitor
Austin
2 weeks ago
About Us: LogicMonitor is the leading SaaS based performance monitoring platform for enterprise IT.   We are a company of fun-loving, hard-working achievers. We love going to work and think you should too. We hold our company culture near and dear — we are customer-obsessed, work as one team, and strive to be better every day. These are our core values. So it's no surprise that we work hard and genuinely have fun working with each other

Sales Manager, Account Management

LogicMonitor
Austin
2 weeks ago
The Manager of Account Management is responsible for managing North America's Account Management team. This management role is a hands on sales management position responsible for contributing to predictable existing sales velocity and the professional development of high-performing sales reps on the team.

Regional Sales Manager

LogicMonitor
Austin
3 weeks ago
The Regional Sales Manager is responsible for managing a team of Account Executives supporting and selling into distinct sales territories across North America. This is a hands-on sales management role responsible for contributing to predictable new sales velocity, executive engagement with existing enterprise customers and a focus on the professional development of high-performing sales reps on the team.

Marketo Specialist

LogicMonitor
Austin
3 weeks ago
The Marketing Automation Specialist will act as the power-user of LogicMonitor's marketing automation platform, Marketo, to ensure best practices in lead management and attribution, nurturing, and database management. They will work closely with Marketing Program Managers (digital, event, & campaign managers) to plan, create, and execute marketing automation campaigns across the customer lifecycle that effectively optimize audience segmentation, cadence and creative to drive Marketing KPIs, including demand creation and conversion, customer engagement, and retention.