Jobs at LumiMeds

Manage HR lifecycle processes including onboarding and compliance while also leading technical and non-technical recruiting across multiple regions.

Design bold, high-contrast visual assets for social, ads, email, web, and landing pages. Collaborate with marketing and growth teams, maintain brand consistency, iterate from feedback, and manage multiple requests and deadlines in a fast-paced startup environment.

Lead and coach a remote inbound/outbound patient conversion team, build sales playbooks, improve conversion metrics, maintain pipeline discipline, forecast accurately, collaborate with marketing and ops, and document sales scripts and objection frameworks.

Design bold, high-contrast visual assets for social, ads, email, web, and landing pages. Collaborate with marketing and growth teams, maintain brand consistency, iterate on feedback, and manage multiple requests and deadlines in a fast-paced startup environment.

Build and run LumiMeds' affiliate program end-to-end: recruit and onboard affiliates, negotiate commission structures, activate and optimize partners, ensure fraud/compliance and brand safety, report performance (patients, CAC, ROAS, LTV), and test adjacent partnership models.

Own and scale email and SMS retention programs: build automated flows, run segmentation and A/B tests, monitor deliverability and compliance, report on revenue and engagement, and manage Customer.io integrations and event tracking.

Own and optimize post-acquisition lifecycle marketing across email, SMS, and CRM. Build automated journeys (onboarding, renewal, win-back, referral), segment audiences, run A/B tests, analyze performance, partner with Product/Data/Engineering, improve retention and LTV, and ensure compliant, high-converting customer communications.

Manage payment disputes and chargebacks end-to-end, prepare evidence packages, investigate failed or duplicate payments and subscription issues, coordinate with Customer Support, Pharmacy, Clinical Ops, and Finance, monitor fraud trends, maintain accurate records, and recommend process improvements to reduce chargebacks and improve payment success.

The role involves owning paid acquisition and funnel performance by designing structured A/B tests, managing campaigns, and optimizing CAC and conversion rates.