Jobs at Luxury Presence

Manage onboarding for new real estate clients—run discovery calls, translate client vision into action, coordinate internal teams (including IDX integration), document progress in Salesforce, and deliver high-quality website launches at scale while maintaining CSAT and review targets.

The Account Executive will sell digital solutions to real estate professionals, maintain a sales pipeline, and achieve quotas. Responsibilities include relationship building and executing a qualitative sales process.

As a Sales Development Representative, you'll prospect for the sales team through cold calls, emails, and social media, qualifying potential clients, and building relationships with agents and brokerages.

Own AI-first IT operations: automate help desk and onboarding, manage identity and device lifecycle (MDM, EDR), administer Google Workspace and Rippling integrations, support endpoints, procurement, documentation, and back up onsite support.

Provide hands-on onsite IT support for a 150+ person Austin office: manage helpdesk queue, troubleshoot hardware, peripherals, basic networking and AV, provision/deprovision workstations, maintain inventory, procure equipment, and run daily office opening/closing operations.

Lead and coach an onboarding team to take real estate clients from kickoff to website/app launch. Track KPIs (launch volume, time to launch, CSAT, pre-launch churn), manage escalations, improve processes, partner cross-functionally, own new-hire onboarding, and deliver quarterly projects to boost efficiency and client experience.

The Client Success Manager II at Luxury Presence manages client relationships, implementing marketing strategies, guiding website builds, and ensuring client success throughout their lifecycle.

As a Sales Development Representative, you'll generate leads, qualify prospects, and collaborate with the sales team to hit targets, while receiving coaching and mentorship in a fast-paced environment.

As a Client Success Manager I, you'll lead client engagement, educate on digital strategies, drive product adoption, and identify growth opportunities.

The Sales Recruiter will own the sales hiring process, building candidate pipelines, assessing candidates, and managing in-person hiring in Austin and Phoenix to achieve hiring targets. They will partner with sales leadership to drive retention and lower churn rates.

Own product marketing as a senior individual contributor: define positioning and messaging for the AI platform, create sales enablement assets, run product launches end-to-end, build the PMM operating system, and translate customer and competitive insight into revenue-driving materials.

Lead and grow a hands-on Maps & Search engineering team owning home search across web and mobile. Set technical direction, contribute to code, and scale a high-throughput search platform (~1B monthly requests). Improve relevance, latency, and reliability, integrate AI/LLMs into discovery and ranking, and drive delivery from roadmap through incidents and production operations.

Lead and scale Product Design at Luxury Presence: define design vision and standards, partner with Product and Engineering to improve retention and WAUs, hire and develop designers, and integrate AI tools to increase design velocity while maintaining quality.

Lead day-to-day billing operations and a team handling customer billing support, AR, collections, dispute resolution, and billing systems. Own order-to-cash processes, vendor relationships, credit/refunds, escalations, and reporting. Build scalable processes, drive cross-functional resolution, and improve billing accuracy and client experience.

The role involves prospecting and qualifying mid-market opportunities in real estate, reaching out to decision-makers, creating meetings for account executives, and building a sales pipeline.

Own and improve the AI Social render pipeline and agent loops that generate on-brand Instagram carousels and reels. Build prompts, structured outputs, tool-calling, and media composition to ship high-quality generative image, video, voice, and music products in collaboration with product, design, and content strategy.

Lead architecture and delivery of AI-native features for a multi-tenant SaaS platform. Drive cross-functional technical initiatives, design scalable microservice systems, integrate LLMs and agent frameworks, set engineering standards, and mentor engineers to elevate technical execution.