Benefits at Mattermost

Manage federal account renewals and expansions, identify upsell/cross-sell opportunities, and act as a trusted advisor. Coordinate with Account Executives and cross-functional teams, maintain CRM hygiene and forecasting, and engage with Federal procurement and partner ecosystems to drive retention and growth.

Lead global HR operations focusing on Employee Relations, Performance Management, and Compliance while fostering a high-performance culture in a tech environment.

The Technical Account Manager ensures the successful deployment and integration of Mattermost for enterprise customers, focusing on cybersecurity and compliance while fostering strong customer relationships.