Motion (Creative Analytics) Benefits Overview

Support hundreds of SMB customers using Motion and Runneth through onboarding, training, proactive outreach, written support, re-engagement, and accurate HubSpot documentation. The role requires fast learning, high-volume communication, strong organization, empathy, and comfort using AI daily. Candidates should have substantial hospitality experience and demonstrate initiative toward technology, marketing, ecommerce, or building new systems.

Build repeatable AI product packages that drive customer adoption from initial use to team-wide deployment. Partner with Product, Engineering, and Customer Success to solve technical blockers, translate customer needs into use cases, support Motion’s internal marketing team, and help influencers adopt Runneth. The role combines customer relationship management, marketing knowledge, hands-on AI building, technical problem-solving, and evolving customer success ownership.

Shape Motion’s market presence through positioning, storytelling, product launches, and campaigns. Rapidly test marketing ideas, identify opportunities, scale successful initiatives, and build AI-native systems and workflows that multiply marketing effectiveness. The role is designed for an experienced marketing executive who wants to return to hands-on execution while helping define modern marketing at a fast-growing AI company.