Jobs at Oma Fertility

Coordinate and optimize the egg donor program by screening and supporting donors, managing applications and consents, coordinating testing and appointments, maintaining the donor database and online platform, ensuring regulatory compliance (FDA HCT/Ps, ASRM), and collaborating with clinical, agency, and management teams while maintaining confidentiality.

Manage and support a team of Care Advocates to drive customer acquisition, retention, and satisfaction. Collaborate cross-functionally to map customer journeys, identify process gaps, implement scalable systems, and continuously improve Customer Success operations.