Jobs at Order.co

Build and productionize applied AI/ML systems (predictive ordering and agentic copilots) end-to-end, drive measurable business KPI impact, collaborate with product/engineering, implement model-ops, observability, HITL workflows, and mentor peers.

Build and lead a customer support quality assurance function: design scorecards and sampling, monitor 100% of interactions (human and AI), track quality metrics, coach agents, surface recurring customer pain points, and deliver data-driven recommendations to product and leadership.

The Senior Software Engineer at Order.co designs complex features end-to-end, mentors junior engineers, and participates in design reviews while ensuring quality and reliability of systems.

The role involves ensuring software reliability and performance, managing incidents, developing infrastructure automation, and mentoring junior engineers within a platform team.

As a Senior AI/Data Engineer, you will design and maintain scalable data and AI infrastructures, partnering with cross-functional teams to deliver reliable data systems and support AI-driven business capabilities.

The Staff Security Engineer will lead technical security initiatives, own architectural security decisions, mentor engineers, and align teams on security strategy while ensuring system integrity and compliance.

The Senior Software Engineer will lead the development of payment systems, oversee key subsystems, mentor engineers, and ensure high-quality code and architectural standards while collaborating with cross-functional teams.