OTK Media
OTK Media Benefits Overview
Compensation + Benefits
Offers 401(K)
Offers life insurance
Offers company equity
Offers employee discounts
Offers performance bonuses
Offers dental insurance
Offers vision insurance
Offers health insurance
Offers generous parental leave
Work-Life Balance + Wellbeing
Offers company-sponsored outings
Offers generous PTO
Provides paid sick days
Provides paid holidays
Offers unpaid extended leave
Career Growth + Development
Provides customized development tracks
Job training & conferences
Company Culture
Provides free snacks and drinks
Recently posted jobs
Digital Media
Remotely diagnose and resolve hardware, software, stability, and performance issues for Windows gaming PCs via email and scheduled calls. Interpret crash dumps, Event Viewer, temperatures, and stress-test results; guide customers through BIOS, driver, and OS troubleshooting; document tickets and escalate when necessary.
Digital Media
Provide friendly, organized email-based support for orders, shipping, billing, returns, account issues, and general product questions. Look up order and payment records, guide routine processes, escalate unresolved issues, document tickets, stay current on products/policies, and identify when technical support is needed.
