Jobs at Personify
10

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All Jobs
Dev + Engineer
Marketing
Operations
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Project Manager

Personify
Austin
3 days ago
+12
As a member of our Professional Services division, the Project Manager will be responsible for the delivery of implementations including managing key customer relationships, driving project schedules, managing project resources, and budgets. We are seeking highly motivated and hands-on project managers, who can learn quickly, grow with the company, and who look forward to the challenge of delighting our customers and building our business.

Client Support Engineer

Personify
Austin
4 days ago
+12
Develop technical solutions related to software and setup errors and when needed create or assist in creating workaround procedures including, but not limited to, data changes and code updates (CSS / JavaScript / HTML / SQL). Serve as the technical resource (via phone, email, web-based support portal) for Personify’s user base regarding software and data product questions and issues. Documenting, researching, tracking and resolving customer software issues in a timely manner. Monitor issues in a ticketing system and escalate urgent problems requiring more in-depth knowledge to appropriate internal resources according to established operating procedures. Continually communicate issue resolution progress to the Client Success Coordinators and clients (when necessary). Maintain a working knowledge of all Personify-supported products and technologies.

Community Consultant

Personify
Austin
4 days ago
+12
As Community Consultant, you will serve as a member of Personify’s Small World Community team. This role serves as advisor and thought leader for clients using the Small World Community platform. The Community Consultant helps our customers effectively deploy, operate and promote their online community so that it achieves their organization’s goals.

Jr. Sales Operations Specialist

Personify
Austin
4 days ago
+12
Daily administration and end-user support of Salesforce.com applications including but not limited to: activating and deactivating users, managing multiple user setups, profiles and roles, customization of objects, fields, record types, page layouts, formulas, validations, data backups, writing requirements, design solutions/configurations, and communicating Salesforce.com functional updates to users. Create and manage custom reports, complex workflow rules, approval processes and data validation to support business processes. Collaborate with internal stakeholders to develop & implement business requirements, best practices, process flows, configuration and testing to maintain data integrity.

Product Marketing Manager

Personify
Austin
6 days ago
+12
As the Product Marketing Manager, you are responsible for clearly communicating the ‘why,’ ‘what’ and ‘when’ to the marketplace and driving adoption of our products — including arming sales with the knowledge and tools they need to be successful. This is a high-visibility role for the company as we accelerate into our next phase of growth.

NOC Engineer

Personify
Austin
6 days ago
+12
·         Proactively monitor, analyze and review the infrastructure and execute problem avoidance practices in order to maintain a high level of reliability and availability (patching / updating). ·         Perform initial problem analysis and triage escalating trouble tickets when appropriate. ·         Open and track trouble tickets to resolution, either resolving or escalating to appropriate level of support. ·         Responsible for Root Cause Analysis on all customer-affecting outages. ·         Communicate with other departments to report and resolve software, hardware, and operations problems. ·         Create and maintain documentation around procedures and policies.

Strategic Account Executive

Personify
Austin
1 week ago
+12
The Strategic Account Executive for Payment Services will be responsible for developing and maintaining a portfolio of customers for growing acceptance of Personify’s Payment Services offerings. They will be accountable for the achievement of Payment Services sales and revenue goals through the implementation of strategic sales plans with programs focused on merchant payment services and related offerings. The Strategic Account Executive will be directly responsible for closing payments opportunities as well as working collaboratively through and with the Personify account managers, account executives, and client success teams. 

Sales Enablement Manager

Personify
Austin
1 week ago
+12
Identify, own and implement enablement programs to improve the performance of the sales team with focus best practices and repeatability. Own the onboarding process of new hires by leading sessions related to our sales methodology, SOP’s, messaging, go-to-market, industry and differentiation. Channel partner sales training. Conduct the continued skill development to new and existing team members. Orchestrate activities related to sales kickoffs, weekly communications, and other enablement opportunities. Partner with sales management to Identify training opportunities for sales reps and sales managers. Work with internal constituents on content development of enablement assets. Establish sales enablement program productivity KPIs and metrics to measure effectiveness.

Product Owner

Personify
Austin
2 weeks ago
+12
You will take responsibility for the development and ongoing enhancements of our product lines. In this position, you will identify, define, analyze, prioritize and refine the requirements, and will communicate those requirements to the development team. You will need to prioritize tradeoffs, clarify requirements, and work to drive user stories to acceptance throughout the Agile software development lifecycle. This Person will work directly with our various internal and external stakeholders, including senior staff and department managers, as well as with a small development team to ensure successful translation of those requirements into high-quality output.

Jr. Software Engineer

Personify
Austin
3 weeks ago
+12
·Collaborate with our product team and other developers to implement new and consistent design principals across all of our products. ·Develop new programs and proofing the program to develop needed changes to assure production of a quality product. ·Test new programs to ensure that logic and syntax are correct and that program results are accurate. ·Extend the capabilities to add new product features and functions to the Personify Platform . ·Modify existing software to correct errors, allow it to adapt to new hardware, or to improve its performance. ·Consult with customers about software system design and maintenance. ·Staying up to date with cutting edge technologies to improve and modernize existing applications functionally, performance and UI. ·Support software lifecycle, to include design, developing and testing. ·Follow pre-established coding standards and other guidelines.