PointClickCare Benefits Overview

Executive leader responsible for defining and scaling PointClickCare’s enterprise data products strategy. Owns customer-facing data products, APIs, interoperability, marketplace capabilities, data monetization, and AI-enabled solutions. Leads portfolio strategy, investment priorities, commercial growth, partnerships, and ecosystem expansion while balancing privacy, regulatory compliance, and intellectual property protection. Builds and develops a senior product leadership organization and influences corporate strategy, customers, partners, analysts, and cross-functional stakeholders.

Leads Product Operations for Product and Engineering, establishing portfolio planning, governance frameworks, operating cadences, performance reporting, and decision-support processes. Partners with executive and cross-functional leaders to improve prioritization, execution predictability, organizational alignment, and operational effectiveness. Oversees continuous improvement, risk mitigation, product management capability development, and the leadership and development of Product Operations teams.

Own the architecture, governance, roadmap, and performance of Adobe Marketo Engage and the broader marketing automation ecosystem. Design lifecycle programs, lead nurturing, segmentation, scoring, integrations, and reusable automation templates. Manage Marketo-Salesforce data synchronization and other MarTech integrations, advise cross-functional teams, lead platform governance and security communications, mentor Marketing Operations, and advance analytics, operational improvement, and AI adoption.