Jobs at Rapid7

11

Bring all your creativity and engineering skills to help us simplify security for our users by building scalable services to ingest security and network data. Collaborate with UX experts, product managers and the rest of our diverse and passionate organization to build the best experience possible for our customers in an agile and flexible environment.

Rapid7 is looking for a Demand Generation Manager to support our Central Sales and Business Development teams based in Austin, Texas. Reporting to the Senior Director, Americas Growth Marketing, you will be a key member of the Growth Marketing team and a critical partner to Sales and other cross-functional teams. Growth Marketing at Rapid7 is a unique blend of science and creativity. With a passion for analytically-driven marketing and a desire to blaze new trails and challenge convention, you’ll translate our global mission, vision and innovation into scalable growth initiatives that resonate with customers and deliver out-sized results. This is a highly visible role with substantial ability to directly impact Rapid7’s market success.

Rapid7’s global team of Technical Account Managers and Customer Success Engineers provides our customers with expert advice, technical assistance, and enablement. We are seeking a senior leader who is capable of scaling our technical customer success services to match Rapid7’s growth and evolving product portfolio. Reporting to the VP of Global Technical Support, this is an opportunity to define the next generation of services as well as build the team and processes required to drive successful outcomes for our customers. If you are passionate about developing people as well as working cross-functionally to deliver value to customers, this could be the role for you!

Rapid7 is looking for a self-starting, action-oriented, and highly motivated Technical Account Manager to join our team. The team’s mission is to ensure our customers realize the full business value from their vulnerability management program. As a Technical Account Manager (TAM), you will be responsible for managing the technical relationship between Rapid7 and its large enterprise and federal customers. As a trusted advisor, the TAM will manage the technical success of these customers by leveraging their strong technical and product knowledge to guide customers in the successful deployment and use of Rapid7 products within their respective organizations. By maintaining a long-term relationship with their customers, a TAM gains an understanding of their customers' IT organizations' impact on overall business, their security goals, and their pain points — which is used by the TAM to create an account plan ensuring their customers' operational success with Rapid7 products.Successful candidates will have an excellent technical and security software foundation, as well as account management experience.

We are searching for a Mid Market Account Executives to join our growing sales team. This quota carrying role is critical to the continued success of the organization and will have a high level of visibility. The ideal candidate will be responsible for driving net new sales opportunities and managing up sell opportunities within their assigned geographical territory. Experience handling full-life cycle sales in an individual contributor environment, along with working with internal partners to drive our business forward in a specified territory is key to being a successful Rapid7 Account Executive.

Rapid7 is seeking the next generation of sales and professional superstars for our business development program. Our Business Development Program provides the basis and foundation to launch your technology career. Not only will you hone your skills as a business development representative uncovering opportunities with prospects and customers and maximizing opportunity from inbound marketing leads, we will enable and develop your skills across technical selling, demand generation, sales operations, networking and technical acumen. Some of Rapid7’s top sales professionals have been developed from our BDR program so if you are up for the challenge, keep reading.

In this pivotal role, you bring a broad understanding of the security market, the vendors that compete within it and the adjacent markets that support the buyer’s complete needs. You marry business savvy with tech knowledge to form disruptive product strategies, testable hypothesis and focused investments that capture market share. This role is an amazing opportunity to become an impactful leader in an exciting, rapidly growing and global technology company. A strong track record of success in product management for market leading software is essential.

We are searching for Named Account Executives to join our growing sales team. This quota carrying role is critical to the continued success of the organization and will have a high level of visibility. The ideal candidate will be responsible for driving net new sales opportunities and managing up sell opportunities within their assigned geographical territory. Experience handling full-life cycle sales in an individual contributor environment, along with working with internal partners to drive our business forward in a specified territory is key to being a successful Rapid7 Account Executive.

Understands client's business objectives/impact and applies their expertise to timely resolve issues and ensure customer success. Serves as the liaison between Rapid7 and the customer. Follows up, tests, and troubleshoots as necessary. Partners with development team on root cause analysis.. Keeps customer informed of case resolution.  Interacts closely with other departments to provide first hand feedback from customers..

The Customer Success Representative will be responsible for renewals, adoption, and expansion related activities for a high volume of a transactional group of customers and partners. Their focus will be on responding to customer inquiries while working proactively to identify customers who are not taking full advantage of our solutions and customers who have upsell/cross-sell potential.

We’re hiring a senior security researcher to develop high-quality modules, ideate and iterate on Framework features, and produce research that captures imaginations and inspires contributions from the security community. This role is based in Rapid7’s Austin, TX office.