Resolve Tech Solutions

HQ
Addison
121 Total Employees
Year Founded: 2010

Resolve Tech Solutions Benefits Overview

Compensation + Benefits

Offers dental insurance

Offers health insurance

Offers Flexible Spending Account (FSA)

Offers Health Savings Account (HSA)

Offers generous parental leave

Offers life insurance

Work-Life Balance + Wellbeing

Offers generous PTO

Provides paid sick days

Provides paid holidays

Company Culture

Offers a remote work program

Provides free snacks and drinks

Offers legal assistance

4 Days AgoSaved
Remote
TX, USA
Artificial Intelligence • Big Data • Cloud • Energy
The L1 Support Engineer provides first-line technical support for issues related to Microsoft 365, account access, and devices while ensuring effective communication and documentation.
4 Days AgoSaved
Remote
TX, USA
Artificial Intelligence • Big Data • Cloud • Energy
As an L1 Help Desk Technician, provide first-line support for technical issues related to Microsoft 365, Active Directory, and service requests. Troubleshoot and escalate issues as necessary, ensuring effective communication with users and maintaining documentation.
4 Days AgoSaved
Remote
TX, USA
Artificial Intelligence • Big Data • Cloud • Energy
The L2 Support Engineer diagnoses and resolves complex technical issues, manages support tickets, mentors junior staff, and optimizes user technology experiences.