SamCart
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The Customer Support Specialist at SamCart provides support to customers via email and live chat, troubleshooting technical issues and assisting with billing inquiries. They act as a liaison between customers and departments, maintaining a positive attitude while becoming an expert in SamCart's products and services.
The Lead Creative Producer will oversee the video production process from concept to completion, creating and optimizing video content tailored for various digital channels. They will collaborate with cross-functional teams to align content with brand goals and analyze performance to enhance engagement. The role requires staying updated on industry trends and leading the development of landing pages for marketing campaigns.