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Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Build and maintain production LLM-based agents and automated digital customer success journeys. Analyze customer behavior, design playbooks and agent architectures, write Python integrations, create evaluation and regression tests, deploy and monitor production systems, and continuously improve performance. The role partners cross-functionally to increase product adoption, reduce churn risk, and improve retention and expansion across a high-volume B2B SaaS customer base.
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Design and develop customer and partner learning experiences across online, video, audio, in-app, live, and certification formats. Own the curriculum for a Samsara product area, translate complex software concepts into effective instruction, create assessments, collaborate with stakeholders and subject matter experts, and improve instructional processes through AI-assisted tools and iterative development.
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Architects Samsara’s marketing data and AI foundation, including Databricks pipelines, Gold Layer tables, semantic models, and documentation for self-service analytics. Leads complex cross-functional data initiatives, translates ambiguous business needs into scalable solutions, mentors engineers, and ensures data reliability and quality. Builds and evaluates production LLM and agent systems, automates marketing and go-to-market workflows with AI, and delivers high-quality Python and SQL while supporting sales, marketing, and product teams.
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Own end-to-end sales operations workstreams supporting Enterprise Account Executives. Analyze sales data, build dashboards and KPIs, improve intake and pipeline processes, and recommend solutions that increase seller effectiveness, revenue, and profitability. Collaborate with Sales Operations, Deal Desk, Finance, Legal, Sales Strategy, and GTM Systems stakeholders. Use AI and automation to streamline workflows and present findings to senior leaders.
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Manage strategic relationships with enterprise fleet customers using Samsara’s IoT platform. Develop joint success plans, lead executive business reviews and customer workshops, recommend workflow improvements, coordinate cross-functional responses, drive customer value, and mentor Customer Success team members. The role requires enterprise SaaS experience, technical product knowledge, strong stakeholder communication, and strategic problem-solving.
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Manage Samsara’s largest and most complex enterprise customers, driving platform adoption, business transformation, and long-term value. Develop joint success plans, lead executive business reviews, recommend workflow improvements, and align customer goals with Samsara’s roadmap. Partner cross-functionally with Sales, Support, Product, Finance, and Legal while influencing strategic initiatives and supporting multi-year operational transformations across industries.
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Manage enterprise customer relationships by developing multi-year success plans, leading executive business reviews, conducting workshops, driving adoption and expansion, and translating Samsara’s IoT platform capabilities into measurable safety, efficiency, and sustainability outcomes. Collaborate cross-functionally with Sales, Support, Sales Engineering, Product, and leadership while supporting complex enterprise accounts and multi-product strategies. The remote role requires up to 25% travel.
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Design, build, test, deploy, monitor, and maintain production LLM-based agentic solutions for Commercial Customer Success. Integrate agents with CRMs and Samsara systems, define evaluation frameworks and success metrics, implement automated tests and monitoring, iterate on models and prompts, and demonstrate impact on customer outcomes and retention.
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Lead design and delivery of enterprise-grade integrations between Samsara and customer systems. Own architecture, implementation, mentorship, cross-functional coordination, troubleshooting, automation, and customer-facing technical enablement for complex B2B integrations.
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Pre-sales Sales Engineer supporting Public Sector mid-market customers by demonstrating Samsara IoT solutions, running demos and proofs-of-concept, advising on hardware installation and data collection, building integrations via open APIs and scripting, and acting as the technical liaison between product and sales to drive adoption and upsell.
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Lead firmware and embedded software development for AI-powered video safety products. Architect scalable embedded systems, integrate camera and real-time edge computing capabilities, deploy CV/ML models, and guide technical decisions. Collaborate with hardware, cloud, machine learning, and product teams on next-generation devices and complex multi-team projects. Maintain production systems, improve testing and release infrastructure, mentor engineers, and support products from development through mass production.
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Supports enterprise public-sector sales through technical demonstrations, proof-of-concept trials, RFI/RFP responses, integrations, and consultative solution selling. Partners with product and cross-functional teams, manages technical evaluations, handles objections, develops workarounds, improves team processes, and enables sales teams. The role requires strong cloud, networking, API integration, automation, and hardware knowledge, with travel of up to 50% across the West region.
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Owns North American indirect tax compliance, including U.S. sales and use tax, Canadian GST/HST/PST/QST, and Mexican IVA support. Manages tax inquiries, filings, reconciliations, exemption certificates, audits, notices, accruals, and cash tax forecasting. Partners with tax advisors, finance, systems teams, and sales stakeholders to resolve tax issues and improve automation across Vertex, NetSuite, and Salesforce.
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Manage enterprise customer implementations of Samsara’s IoT solutions, creating launch plans, tracking adoption and account health, delivering training, demonstrating technology, and resolving deployment obstacles. The role partners with Sales, Support, Sales Engineering, and Product while guiding executives and end users through successful system adoption. It is remote, serves U.S.-based customers, and requires up to 25% travel.
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Own platform product operations across Billing, Org & Auth, and Security. Identify enterprise-readiness gaps, analyze structured and unstructured data, build internal data and AI tools, prioritize roadmap investments, and quantify ARR impact. Partner with Product, Engineering, Sales, and leadership to turn ambiguous problems into repeatable workflows, decision-ready recommendations, and measurable improvements in acquisition, expansion, and retention.
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Lead a team of firmware and ML engineers developing, optimizing, and deploying AI models on edge devices. Set technical strategy for embedded systems, latency, power, memory, and model performance; provide hands-on leadership; partner with Product and Hardware teams to ship mass-production products; shape roadmaps; and hire, mentor, and develop engineering talent.
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Own enterprise customer implementations of Samsara’s IoT platform, managing deployment plans, adoption roadmaps, training, progress tracking, and account health. Build trusted relationships with executives and end users, explain technical solutions, resolve challenges, and coordinate with Sales, Support, Sales Engineering, and Product. Manage multiple engagements, mentor Customer Success and Support teams, and help customers achieve safety, efficiency, and sustainability outcomes.
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Leads a new Contract and Billing Resolution team supporting mid-market and commercial accounts. Builds the team, playbooks, intake and routing processes, case-management systems, service levels, reporting, and root-cause analysis. Escalates complex billing and contract disputes, partners across Customer Success, Sales, Finance, Legal, and Operations, and drives improvements to reduce recurring errors and renewal risk.
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Lead complex, cross-product design initiatives from problem framing through launch and iteration. Define interaction patterns and visual systems, engage strategic customers, incorporate AI tools into design workflows, ship code across design systems and web and mobile products, mentor designers, and partner with senior leadership to establish high-quality design standards.
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Leads the Enterprise Implementation Consultants team delivering complex, multi-site SaaS, hardware, and systems integrations for major enterprise accounts. Responsibilities include managing performance and KPIs, coaching consultants, overseeing escalations and executive relationships, improving implementation processes and automation, coordinating with Sales and Customer Success, and hiring and developing an inclusive, high-performing team.
