Jobs at Sensi.AI

Provide administrative and operational support to the leadership team by managing complex calendars, travel, email, meetings, events, action items, special projects, and stakeholder coordination. The role requires discretion with confidential information, strong organization, proactive follow-through, adaptability, and comfort working in a fast-paced hybrid startup environment.

As an Account Executive at Sensi.AI, you'll manage the full sales cycle for home care agencies, focusing on relationship-building and pipeline management while collaborating with cross-functional teams.

Design, optimize, and iterate multi-turn conversational flows for text and voice agents. Craft persona-driven prompts and multilingual templates, test with recordings and simulations, analyze live interactions to reduce hallucinations and improve tone, and collaborate with PMs and engineers to integrate prompts, maintain a versioned prompt library, and ensure compliance and privacy.

The Enterprise Account Executive will drive sales strategies for Sensi's platform, focusing on large home-care organizations. Responsibilities include full sales cycle management, strategic account planning, collaboration with cross-functional teams, and market advocacy to enhance care for seniors.

Lead onsite technology deployments for home care agencies across the United States. Responsibilities include device and router setup, user training, product presentations, onboarding management, troubleshooting, relationship building, adoption support, documentation in HubSpot, and cross-functional issue resolution. The role requires frequent travel, strong communication and coaching skills, comfort with non-technical users, and the ability to support older adults, families, caregivers, and agency stakeholders.

Lead onsite deployments for home care agencies, manage post-sale onboarding, train non-technical users, perform light technical setup/troubleshooting, build client relationships, document activity in HubSpot, and drive long-term adoption through cross-functional collaboration and ongoing support.