Jobs at Sensi.AI

As an Account Executive at Sensi.AI, you'll manage the full sales cycle for home care agencies, focusing on relationship-building and pipeline management while collaborating with cross-functional teams.

The Project Coordinator aids clients in the assessment process, ensuring high customer care, troubleshooting issues, and documenting interactions.

The GTM AI Enablement Lead will unify go-to-market strategies, design training, improve processes through AI workflows, and enhance customer experience.

Design, optimize, and iterate multi-turn conversational flows for text and voice agents. Craft persona-driven prompts and multilingual templates, test with recordings and simulations, analyze live interactions to reduce hallucinations and improve tone, and collaborate with PMs and engineers to integrate prompts, maintain a versioned prompt library, and ensure compliance and privacy.

Lead and scale support operations by building reporting and VoC programs, designing escalations and processes, driving cross-functional projects, optimizing AI-enabled tools and automation, and owning major incidents to improve customer outcomes and operational consistency.

The Senior Product Manager will lead product development from discovery to delivery, collaborating with various teams to enhance growth products.

The Enterprise Account Executive will drive sales strategies for Sensi's platform, focusing on large home-care organizations. Responsibilities include full sales cycle management, strategic account planning, collaboration with cross-functional teams, and market advocacy to enhance care for seniors.

As a Lead Product Manager, you will guide product vision and development for AI-powered solutions, ensuring user satisfaction and meeting business objectives through cross-functional collaboration.

Customer Success Manager at Sensi.AI responsible for post-sale customer relationships, driving renewals, and ensuring customer satisfaction through expert guidance and relationship building.