ShipHawk
ShipHawk Benefits Overview
Compensation + Benefits
Offers 401(K)
Offers company equity
Offers dental insurance
Offers vision insurance
Offers health insurance
Offers generous parental leave
Career Growth + Development
Provides customized development tracks
Job training & conferences
Work-Life Balance + Wellbeing
Offers generous PTO
Provides paid holidays
Company Culture
Offers a remote work program
Provides free snacks and drinks
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Logistics • Software
Own the technical health of customer accounts using ShipHawk’s WMS and TMS platforms. Advise customers on configuration, workflows, integrations, troubleshooting, optimization, adoption, and technical enablement. Diagnose complex issues through root-cause analysis, manage escalations, document solutions, identify churn risks, and collaborate with Customer Success, Account Management, Product, Engineering, and Support teams to improve customer outcomes and platform usage.
