The Sr. Customer Success Manager will manage strategic accounts, fostering relationships, driving value, and leading renewals in a fast-paced SaaS environment.

As a Jr. Solutions Engineer, you'll support sales and implementation teams, learn about the ShipperHQ platform, troubleshoot customer issues, and grow technical skills in a collaborative environment.

The Jr. Solutions Engineer supports sales and implementation by educating customers on ShipperHQ, troubleshooting basic questions, and collaborating with teams on technical challenges.

Manage and expand agency partnerships, driving revenue through collaboration, training partners, and exceeding sales targets while tracking performance.