Benefits at Sitetracker

The Customer Success Manager will work with customers during their journey with the Sitetracker platform, focusing on user adoption and retention. This role involves creating success plans, overseeing onboarding, and developing relationships with customers to ensure alignment with their business objectives. The manager will also identify opportunities for revenue growth and contribute to the continuous improvement of customer success processes.

The Renewals Operations Manager will manage the renewal process for Sitetracker’s customers, ensuring timely processing by collaborating with Sales and Customer Success. Responsibilities include ownership of renewal reporting, developing new processes, and improving invoicing efficiency. The role requires attention to detail, proficiency in Salesforce and office software, and the ability to analyze cross-functional processes.

As a Senior Salesforce Engineer, you will work on feature delivery teams to develop product functionality and enhancements using the Salesforce technology stack. Your responsibilities will include custom development with Apex and modern Javascript frameworks, writing scalable and clean code, conducting thorough testing, and collaborating with customers and teams to translate requirements into exceptional solutions.