Jobs at SoFi

Lead SoFi Plus member acquisition strategy, segmentation, channel growth, placement optimization, performance measurement, and launch execution. Size market opportunities, define value propositions, identify growth opportunities, build reporting frameworks, coordinate cross-functional dependencies, and provide executive updates. Partner with Product, Marketing, Data Science, Design, Engineering, Operations, Legal, and Compliance to launch initiatives and improve measurable business outcomes.

Lead finance systems architecture and transformation initiatives: design finance technology roadmap, architect Workday integrations, implement reconciliation and close automation, evaluate finance tools, drive RPA/AI automation, coordinate cross-functional stakeholders, support month-end close and M&A system integrations, and maintain system documentation.

Lead Capital Markets product development by partnering with business lines, coordinating cross-functional launches, educating investors, negotiating term sheets, modeling product economics, and ensuring scalable infrastructure and reporting. Manage investor pipelines, validate readiness for regulatory and investor reporting, oversee execution and post-launch performance, and build repeatable frameworks to streamline future product development.

Lead Strategic Finance for SoFi Checking & Savings and Credit Card: own multi-year planning, forecasts, unit-economics modeling (LTV/CAC), capital-allocation, scenario analysis, business cases, and post-investment measurement. Partner cross-functionally, synthesize insights for executive leadership, scale AI use cases, and manage and develop a high-performing finance team.

Provide subject-matter AML and sanctions advisory for SoFi's crypto products. Identify blockchain-specific financial crime risks, recommend KYT/transaction monitoring and wallet screening controls, support product risk assessments, policy development, regulatory exams, audits, and third-party risk management, and collaborate with Compliance, Product, Engineering, and Investigations teams.

Serve as strategic HR advisor to Financial Services and Borrow/Operations Engineering leadership. Drive org design, compensation, performance management, employee relations, D&I, and development. Lead complex employee relations, provide executive coaching, use people analytics for data-informed decisions, partner with CoEs, and foster company culture and stakeholder relationships.

Lead second-line credit risk oversight across unsecured, secured, and commercial lending. Perform credit and behavioral analytics, monitor roll rates/delinquency, evaluate KPIs/KRIs, build data visualizations, advise on policy effectiveness, and support regulatory readiness and risk management frameworks.

Lead global compensation benchmarking, job architecture, and compensation structures. Model cash and equity programs, partner with Finance for stock-based forecasting, support executive compensation and proxy disclosures, and advise stakeholders on market practices and regulatory considerations.

Lead development, implementation, and oversight of Invest compliance programs for the registered investment adviser and broker-dealer. Advise on FINRA/SEC applicability, manage regulatory filings and annual reviews, develop policies/WSPs, support audits/exams, and partner with business and IRM on controls and change initiatives to mitigate regulatory risk.

Sell and advise SoFi members on life, home, and auto insurance via phone, email, text, and chat. Manage leads and pipeline, run the full sales lifecycle from intake to quoting to fulfillment, identify cross-sell opportunities, and help build Protect operational processes while collaborating with cross-functional teams.

Provide licensed insurance customer support across phone, email, chat and text. Handle post-purchase tasks: billing, endorsements, coverage adjustments, renewals, retention and cross-sell opportunities. Navigate multiple carrier portals, collect documentation, monitor book of business, and resolve complex inquiries to reduce churn and support agents.

The Staff Credit Policy Analyst leads the development and governance of credit policies for home loans, ensuring compliance and operational efficiency while collaborating with leadership and cross-functional teams.

Manage and scale the Employee Stock Purchase Plan (ESPP) and full-value awards (RSU/PSU), oversee daily equity operations, approve analyst work, lead automation and integrations, operationalize global mobility and tax sourcing, and design employee education on equity and LTI.

Manage and validate payroll tax calculations, filings, and payments; interpret multi-state payroll tax laws; support audits and SOX compliance; produce tax reports; handle escalated payroll inquiries; maintain documentation, controls, vendor relationships, and lead payroll-related projects and year-end tax processing.