Jobs at Sprinklr

Lead the Transformation Office, manage strategic initiatives, oversee Red Team reviews, and coordinate executive communication and meetings.

As a Product Marketing Specialist, you will lead the AI narrative for Sprinklr's product lines, ensuring AI capabilities are integrated across all marketing touchpoints, develop cohesive messaging, and support go-to-market strategies for AI-focused product launches.

Lead and transform Sprinklr's global partner ecosystem into a revenue-generating function. Drive partner-sourced pipeline, co-sell discipline, partner enablement, and global expansion. Build scalable programs, enforce rules of engagement, measure partner performance, and collaborate cross-functionally to embed partners across the customer lifecycle and accelerate growth, services attach, and market reach.

As an Enterprise Sales Development Representative, you'll prospect and generate new business opportunities while collaborating with Account Executives to drive growth in North and South America.

Lead presales technical engagements by designing and presenting Sprinklr AI-powered, scalable CX architectures. Partner with sales to build POCs, technical workshops, RFP responses, and integrations across cloud contact center and martech environments while ensuring ethical AI use and multi-cloud/data architecture guidance. Travel up to 40%.

Serve as the technical lead for Sprinklrs largest enterprise customers: manage escalations, monitor SLAs, troubleshoot platform issues (databases, Java, logging), coordinate with engineering/success/sales, run reviews, prepare health and release reports, and provide digital marketing and integration consulting to optimize customer use of the Sprinklr platform.

The Sr. Customer Success Manager at Sprinklr drives customer adoption and ROI while managing relationships and ensuring product value realization through a consultative approach and deep understanding of customer needs.

The Lead Customer Success Manager at Sprinklr will manage customer relationships, drive product adoption, ensure customer success metrics are achieved, and identify upsell opportunities while overseeing cross-functional teams to deliver impactful customer solutions.