Jobs at Sprinklr

Build and lead Sprinklr’s global Services Excellence organization, establishing the operating model, governance, portfolio standards, commercial controls, demand and workforce planning, delivery quality frameworks, process transformation, systems requirements, data governance, and executive reporting. The role partners across Services, Sales, Finance, Product, Customer Success, and Revenue Operations to improve scalability, forecast accuracy, margins, delivery consistency, and customer outcomes.

Prospect, research, and qualify enterprise leads across the Americas to generate opportunities. Collaborate with Account Executives to strategize outreach, create interest, and support company growth while developing skills for a career in software sales.

The Senior Revenue Accountant manages complex revenue recognition under ASC 606, reviews contracts, supports monthly and quarterly close, prepares reporting schedules, and maintains SOX controls. The role partners with Sales, Legal, Deal Desk, FP&A, and Operations, leads revenue system implementations and process automation, supports audits, performs UAT, improves accounting processes, and mentors junior team members.

Acquire net-new enterprise customers, identify and close complex SaaS deals, build relationships with executive stakeholders, generate leads through networking and referrals, and develop territory revenue. The role requires consultative selling to large brands, strong relationship-building skills, customer experience knowledge, continuous market learning, and a proven record of exceptional enterprise sales performance.

Leads a Central/Midwest strategic sales territory and manages a team of enterprise software sales representatives. Responsibilities include coaching and developing sales talent, driving revenue attainment, supporting complex SaaS deals, managing sales processes and performance, analyzing sales activity, and collaborating with solutions consulting and marketing teams. The role requires enterprise sales leadership, customer experience expertise, relationship building, industry event participation, and travel.

Supports technical accounting research, transaction analysis, accounting position papers, contract reviews, and U.S. GAAP conclusions. Participates in monthly, quarterly, and annual close activities, including journal entries, reconciliations, reporting, and variance analysis. Assists with SEC filings and partners with Legal, FP&A, Revenue, Sales Operations, and other teams. Improves accounting processes and internal controls while maintaining SOX compliance.

Leads and develops a regional team of Solutions Consultants, coaches talent, supports strategic enterprise deals, and guides discovery, solution design, demos, and value articulation. Partners with Sales, Product, Marketing, Customer Success, and Engineering on go-to-market alignment, product feedback, enablement, and process improvement. Maintains expertise in AI, conversational technologies, customer experience platforms, integrations, and enterprise SaaS while representing the team in customer and internal engagements.

Serve as the technical lead for Sprinklrs largest enterprise customers: manage escalations, monitor SLAs, troubleshoot platform issues (databases, Java, logging), coordinate with engineering/success/sales, run reviews, prepare health and release reports, and provide digital marketing and integration consulting to optimize customer use of the Sprinklr platform.