Jobs at Tekmetric

As a Payments Account Executive, you will drive revenue growth by selling payment solutions, managing sales cycles, and enhancing customer satisfaction with automotive repair shops.

Design and implement scalable cloud infrastructure, monitor performance, automate processes, ensure security and compliance, and lead a DevOps team.

As a Senior Software Engineer (Backend), you will design and implement scalable applications, collaborate with agile teams, and mentor junior members while ensuring high code quality and performance.

The Senior Director of Product at Tekmetric will lead product strategy, ensuring alignment with customer needs, driving innovation, and managing cross-functional teams to grow the product suite effectively.

Lead programs to optimize Sales, Sales Development, and Channel Partnership processes. Manage tools, automate workflows, ensure data integrity, build dashboards, analyze customer behavior, identify at-risk accounts, and execute scalable processes to drive revenue and customer health.

Lead support analytics, KPI framework, QA, workforce management, capacity planning, and knowledge/content operations. Build dashboards, translate data into leadership decisions, drive process improvements, and oversee WFM and QA programs across voice, chat, and AI channels.

The Senior Product Designer will lead user experience strategy, collaborate with cross-functional teams, create and iterate on product designs, and guide the design team while impacting product direction.

Design, deliver, and continuously improve structured onboarding programs for Revenue roles. Administer the LMS, manage AI role‑play content, track new‑hire progress, build manager coaching plans, partner with Revenue leaders, and support promotional readiness and reporting.

Lead a team of Customer Onboarding Managers while developing and implementing efficient onboarding processes for mid-market and enterprise customers. Collaborate with various departments to ensure smooth transitions and address client needs, all while improving customer satisfaction and onboarding metrics.

The Expansion Sales Development Manager at Tekmetric will lead outbound teams for two product lines, drive sales targets, coach team members, and collaborate cross-functionally, all while building and refining processes as the Payments motion is established.

The Channel Partner Manager will cultivate partnerships, drive revenue, and collaborate internally to enhance Tekmetric's growth in the automotive industry. Key responsibilities include managing partner relationships, evaluating opportunities, negotiating deals, and engaging with executives.

Sell Tekmetric's integrated payments to auto repair shops through full-cycle sales: prospecting, demos, negotiation, closing, pipeline management, statement analysis, account retention/expansion, cross-functional collaboration, and event-based lead generation.

Lead and grow an inside sales team that services inbound leads through qualification, demos, and closing. Hire, train, coach, and mentor reps, manage CRM workflows and KPIs, collaborate with cross-functional teams, and optimize processes to hit quota and scale sales operations.

Manage and nurture partner relationships, evaluate opportunities, execute deals, collaborate with internal teams, and build relationships with executives to drive revenue for Tekmetric.

Build Tekmetric's education program from the ground up: identify and partner with trade schools, create curriculum and training materials, support instructors, equip sales with education messaging, collect feedback and metrics, and document a repeatable playbook for national expansion.

Design and implement scalable frontend solutions using JavaScript/TypeScript and React. Drive architecture discussions, ship features with minimal guidance, maintain code quality and styling standards, collaborate across agile teams, ensure performance and scalability, and manage end-to-end feature lifecycles in a fast-moving environment.

The Account Executive will drive sales growth, engage customers, collaborate with teams, and build community relationships for a cloud-based auto repair platform.

Lead strategy, roadmap, and delivery for Tekmetric's SaaS product for auto repair shops. Own user research, AI/ML product initiatives, cross-functional alignment, go-to-market coordination, and measurement of business outcomes. Train internal teams and iterate on features from concept through launch and optimization.

Own day-to-day workforce management for voice and chat: forecasting, scheduling, real-time queue/adherence management, AI chatbot performance monitoring, daily systems tuning, KPI reporting, and collaboration to optimize staffing and service levels.

Lead product marketing for Tekmetric by developing positioning, go-to-market strategies, and building a product marketing team, ensuring alignment with business outcomes.