Tines Benefits Overview

Lead end-to-end deployment of Tines’ workflow automation platform for public sector and federal customers. Integrate systems, configure workflows, troubleshoot production issues, train stakeholders, drive adoption, identify new use cases, and serve as the primary technical advisor. Build executive and user relationships, communicate customer insights to internal teams, and travel 20–40% to customer sites.

Manage strategic enterprise customer accounts from onboarding through adoption, expansion, and renewal. Develop success and account plans, drive automation use cases, conduct executive business reviews, identify risks and expansion opportunities, coordinate internal resources, and advise stakeholders on Tines workflows. Translate customer needs to Product and Engineering teams while building customer advocacy and strengthening long-term partnerships.

The Strategic Account Executive will develop and grow enterprise accounts across the Pacific Northwest. Responsibilities include prospecting, building demand, managing complex sales cycles, closing transactions, developing channel and technology alliance relationships, collaborating with Solutions Engineering and internal teams, and providing customer feedback to product and go-to-market groups. The role requires selling technical SaaS solutions to security and IT executives, building territories from scratch, achieving sales targets, and traveling approximately 25%.