Jobs at Toast

Prospect convenience stores, grocery stores, and bottle shops within an assigned territory; manage the full sales cycle from lead generation through close; conduct product demonstrations; develop customized Toast Retail solutions; maintain sales activity in Salesforce; collaborate cross-functionally on delivery expectations; and position Toast against competitors. The role requires strong consultative selling, communication, negotiation, organization, self-motivation, and willingness to travel 25% or more.

Prospect convenience stores, grocery stores, and bottle shops within an assigned territory; manage the full consultative sales cycle from lead generation through closing; conduct product demonstrations; tailor Toast Retail solutions; maintain sales activities in Salesforce; collaborate cross-functionally to ensure delivery expectations are met; and position Toast against competitors. The role requires strong communication, negotiation, organization, self-motivation, and willingness to travel 25% or more.

Drive new customer growth among Spanish cuisine restaurants through consultative sales. Responsibilities include following up on qualified leads, generating referrals, conducting bilingual discovery calls and product demonstrations, preparing quotes and contracts, closing sales, positioning Toast against competitors, and supporting successful customer onboarding. The role requires fluent written and spoken English and Spanish and is based in a personal home office within the Austin, Texas territory.

Drive new customer growth among Spanish cuisine restaurants through consultative sales. Responsibilities include following up on qualified leads, generating opportunities through referrals, conducting bilingual discovery calls and product demonstrations, preparing quotes and contracts, closing sales, supporting post-sale onboarding, and positioning Toast against competitors. The role requires fluent written and spoken English and Spanish and is based from a home office in the CST time zone.

Prospect and acquire convenience stores, grocery stores, and bottle shops within an assigned territory. Manage the full sales cycle, conduct product demonstrations, tailor Toast Retail solutions, negotiate with decision-makers, maintain sales activity in Salesforce, and collaborate cross-functionally to ensure successful delivery. The role requires strong communication, organization, presentation, consultative selling, and entrepreneurial skills, along with willingness to travel 25% or more.

Drive new customer growth among Thai cuisine restaurants through inbound lead follow-up, referrals, discovery calls, product demonstrations, quotes, contract closing, and post-sale onboarding coordination. Build trusted relationships with restaurateurs and position Toast’s restaurant technology platform using consultative selling in Thai and English.

Prospect convenience stores, grocery stores, and bottle shops within an assigned territory; manage the full sales cycle from lead generation through close; conduct product demonstrations; develop customized Toast Retail solutions; maintain sales activity in Salesforce; collaborate cross-functionally to ensure delivery expectations are met; and position Toast against competitors.

Build and scale mission-critical tips, earnings, and payroll platforms for restaurant employees. Own systems end to end, lead complex projects from design through deployment, improve reliability and correctness, collaborate with product and design, review code, mentor engineers, and deliver scalable backend services that affect employee pay and product revenue.

Manage high-volume inbound and outbound customer engagements for SMB accounts, focusing on retention, value realization, contract and pricing discussions, objection handling, and customer outcomes. Use account data and internal tools to inform decisions, document interactions, maintain service levels, surface customer insights, and collaborate with Sales, Support, Product, and Finance to resolve issues and improve the Toast experience.

Design, build, and operate highly available, secure, large-scale cloud services and infrastructure. The role focuses on performance optimization across infrastructure, databases, and APIs; establishing engineering standards; shaping technical direction with Product; and mentoring engineers. The team uses Kotlin, Go, AWS, PostgreSQL, DynamoDB, Terraform, and Apache Pulsar to support distributed, event-driven systems processing billions of requests daily.

Leads Toast’s US and Canada Employee Relations and Performance Management team. Responsibilities include managing employee relations cases, workplace investigations, performance processes, escalations, policy violations, and sensitive matters; coaching leaders; partnering with Legal and HR stakeholders; improving processes and documentation; analyzing case trends; and ensuring compliance with employment laws. The role also personally handles complex investigations and advises leaders on risk-aware employee decisions.

Design and deliver Android system applications for Toast POS devices, including device policy enforcement, setup, firmware and app updates, background services, and fleet deployment. Lead technical design, cross-functional planning, Android and hardware upgrades, automated testing, production issue investigations, and staged rollouts. Mentor engineers and collaborate with product, hardware, QA, and software teams to build secure, reliable device-management systems.

Creates reusable video templates, motion graphics, animations, and short-form edits for campaigns, paid media, and events. Manages video libraries, metadata, naming conventions, footage organization, and basic performance reporting. Reviews cross-functional video work, provides feedback, documents self-service workflows, and explores AI tools to improve creative production.

Owns monthly revenue close and revenue accounting for Toast’s fintech products. Analyzes high-volume payment data, reconciles processor settlements and general ledger activity, evaluates accounting impacts of product and pricing changes, supports SOX controls and audits, and contributes to automation and system implementation projects. Requires strong ASC 606 knowledge, advanced Excel skills, cross-functional communication, and experience with payments or other transactional revenue.

Generate restaurant prospects, manage the full sales cycle, conduct product demonstrations, develop customized solutions, negotiate with decision-makers, and close new business. The role requires maintaining sales activity in Salesforce, understanding competitors, meeting goals, and partnering with internal teams to ensure successful delivery. This is a remote inside-sales position focused on acquiring SMB restaurant customers.

Leads technical recruiting for senior-to-staff Software Engineering and Product Management roles across North America. Builds talent pipelines, partners with senior R&D leaders, sources and closes candidates, and advises on hiring profiles, leveling, and timelines. Mentors developing recruiters, improves sourcing and offer strategies, promotes equitable hiring practices, and uses data, AI, and automation to improve recruiting productivity and candidate experience.

Lead Toast’s lending product strategy and roadmap, including Toast Capital and Easy Pay. Partner with engineering, design, data science, credit, legal, finance, marketing, and external financial partners to develop, launch, and optimize B2B financial products. Responsibilities include defining requirements, managing backlogs, facilitating agile ceremonies, building business cases, gathering customer feedback, and measuring product outcomes.

Leads the vision, roadmap, team, and outcomes for onboarding, hardware, supply chain, and customer support systems. Oversees product strategy, enterprise platform integrations, implementations, migrations, process improvements, adoption, KPIs, and risk management across Salesforce, NetSuite, 3PLs, and related systems. Partners with Supply Chain, Finance, Care, Onboarding, Engineering, and executive stakeholders while building and developing a high-performing product management team.

Lead development of Toast’s consumer-facing web experiences, building scalable guest and restaurant features across the stack. Collaborate with frontend, backend, iOS, and Android engineers using React, TypeScript, Next.js, APIs, and backend services. Own projects from development through launch, monitoring, and analysis while experimenting with users and influencing consumer product strategy.

Own the technical side of international upmarket deals, including tailored demos, labs, solution architecture, integrations, security reviews, RFPs, business requirements, and go-live handoffs. Partner with sales, product, engineering, and implementation teams to demonstrate business value, manage technical risks, shape product improvements, establish repeatable solutions processes, and help build the international solutions organization.