Jobs at Coursera + Udemy

Own the people analytics roadmap, build reliable HR data pipelines and reporting, and deliver workforce, talent, and process insights. Analyze employee lifecycle operations, measure performance, identify automation opportunities, and develop dashboards and predictive analyses for senior leaders. Partner across People, HRIS, IT, Finance, Legal, and data teams to improve data governance, privacy, operational efficiency, and employee experience. Establish analytical standards and coach People colleagues on data-driven decision-making.

Own consumer and partner revenue-share accounting, including month-end close, journal entries, reconciliations, variance analysis, audit support, and PCAOB-compliant disclosures. Partner with engineering, FP&A, and SOX teams to improve accounting systems and controls, automate revenue recognition workflows using AI, and ensure accurate US GAAP reporting for high-volume, multi-currency transactions.

Own regional revenue operations for the Americas by managing forecasting, pipeline analysis, performance reporting, CRM data quality, dashboards, business reviews, territory planning, and sales process improvements. Partner with sales and cross-functional leaders to improve revenue performance, standardize operations, and implement AI-assisted workflows and automation. Use Salesforce, Gong, Claude, and analytical models to provide actionable insights and improve forecast accuracy.

Own U.S. and Canada benefits administration, including reconciliations, audits, compliance filings, vendor management, employee communications, and Workday transactions. Manage eligibility and payroll data, resolve discrepancies, support regulatory requirements, oversee vendors and invoices, and improve processes through automation. Contribute to open enrollment, system implementations, data analytics, and global benefits initiatives while protecting confidential employee information.

Owns high-priority consumer growth opportunities from diagnosis through execution. Analyzes portfolio performance, identifies and prioritizes investments, develops growth strategies, leads cross-functional teams, designs experiments and operating mechanisms, and drives measurable improvements in revenue, conversion, retention, and lifetime value.

Own the strategic vision and roadmap for Coursera’s AI-driven search experience. Lead conversational search, personalization, semantic and multilingual search, ranking, and discovery improvements. Partner with engineering, design, research, data science, ML, marketing, and partnerships teams to deliver scalable platform capabilities. Use experimentation, market analysis, KPIs, and customer insights to improve conversion, merchandising, learner experience, and revenue.

Own ARR and revenue forecasting, SaaS metrics reporting, variance analysis, and strategic finance support. Partner with cross-functional leaders on pricing decisions, evaluate initiative ROI, maintain forecasting models, and translate revenue data into actionable recommendations for leadership. The role requires strong SaaS financial planning, modeling, analytical, and business systems expertise.

Manage the full sales cycle for mid-market and enterprise customers, from prospecting and discovery through negotiation, closing, expansion, and renewal upsells. Build territory plans and pipeline, conduct executive-level consultative selling, forecast accurately, and deliver multi-year deals. Use generative AI and sales technologies for account research, stakeholder mapping, tailored messaging, deal strategy, and executive pitches. Collaborate with Sales Development, Customer Success, Professional Services, Marketing, Product, and other cross-functional teams.

Lead the Americas renewals team for Coursera and Udemy’s enterprise inside sales organization. Own renewal execution strategy, retention and recurring revenue growth, forecasting, pipeline visibility, and strategic account alignment. Coach and develop quota-carrying professionals, manage performance and change initiatives, and partner with Sales, Customer Success, Legal, Deal Desk, Sales Enablement, and executive leadership to reduce churn and streamline commercial processes.

Identify, qualify, and close new business and expansion opportunities with enterprise clients of 6,000 or more employees. Build executive relationships, execute territory sales plans, manage full-funnel opportunities, coordinate cross-functional teams, negotiate complex contracts, and exceed sales targets. Use AI, GenAI, conversational intelligence, prompt engineering, and data-driven insights to improve enterprise selling and tailor executive pitches.