Jobs at UpCodes

Identify prospects, execute outbound campaigns through email, phone, and LinkedIn, qualify leads, manage follow-ups and appointments, and partner with Account Executives on successful handoffs. The role offers exposure to the full outbound sales process and development toward an Account Executive position.

Own outbound prospecting for strategic accounts, research and personalize outreach, qualify prospects, build AE-ready opportunities, independently manage pipeline activity and follow-up, and collaborate with AEs on account strategy, messaging, and handoffs. The role also contributes prospect insights to improve targeting, messaging, and SDR processes, with potential progression into an Account Executive role.

Provide phone, live chat, and email support to UpCodes users; troubleshoot platform issues, manage subscription and account questions, report bugs, and share customer feedback with Product, Content, Engineering, and building-code teams. Improve internal support processes and expand the external knowledge base while helping users effectively navigate the platform.

Drive revenue by managing inbound leads and proactively prospecting accounts, owning full sales cycle from discovery and demos to negotiation, building stakeholder relationships, forecasting pipeline, representing customers to inform product, and supporting SDR-to-AE processes. Attend industry events occasionally.

Sell UpCodes to AEC firms by managing inbound leads and prospecting new accounts, building and qualifying a pipeline, owning full sales cycles from demo to close, attending industry events, partnering with SDRs, and sharing customer feedback to improve product and go-to-market efforts.