Jobs at Upside

Lead data analysis for merchants, manage projects to improve product and acquisition strategies, and communicate insights effectively.

Lead data analysis projects to help merchant partners understand Upside's impact, manage analytics relationships, and improve product strategy.

Senior Full Stack Software Engineer role at Upside focusing on driving quality software development and enhancing consumer experiences through collaboration and technical choices.

The Senior Customer Service Systems Manager designs and optimizes technology for operations, focusing on AI solutions to enhance customer experience and reduce costs.

The Senior Director will optimize marketplace operations, manage incident lifecycles, and lead a team to drive growth and data reliability.

Drive application security by running SAST/SCA, threat modeling, vulnerability management, and remediation. Advise on secure architecture, train engineers, support pentests/bug bounties, and administer AWS Control Tower and IAM. Innovate with AI to improve AppSec tooling and practices.

Lead the Consumer Core full-stack team building core functionality across Kotlin Multiplatform front-end and Python/Java back-end. Drive architecture, security, reliability, cost-efficiency, tooling, AI adoption, and cross-functional alignment. Coach engineers, set domain boundaries, represent the team in planning, and scale systems and processes to support Consumer and Partnerships applications.

The role involves designing and building AI-native systems for revenue teams at Upside, including developing applications, partnering with teams, managing the entire stack, and improving system reliability and performance.

The Principal Product Marketing Manager drives customer engagement and retention strategies, creates sales enablement materials, and collaborates with teams to enhance customer value and minimize churn.

The Staff Data Engineer will lead design and implementation of analytics platforms and data products, collaborate cross-functionally, mentor engineers, and drive best practices at Upside.

Lead consumer growth end-to-end for a hypergrowth app: own conversion, retention, cross-sell, organic growth, and multi-category adoption. Set data-driven strategy, improve product quality and trust, build habit-forming experiences, balance unit economics, and grow a team of PMs while partnering with Design, Data, and Marketing.

The Work Design Architect at Upside leads the design of the R&D Operating Blueprint to enhance organizational decision-making and processes, focusing on AI integration to improve systemic efficiency.

Lead strategy and roadmap to build a personalized growth engine using AI and marketing technology. Define requirements across data infrastructure, multi-channel outreach, app surfaces, creative personalization, and incentive systems. Run experimentation, set KPIs, drive cross-vertical adoption, and align engineering, design, data, and marketing to scale repeatable user habits and retention.

The Knowledge Systems Architect will design systems for knowledge organization, automate documentation processes, and enhance knowledge artifact legibility to support AI effectiveness in the R&D environment.

Lead a small embedded design and research team to raise polish and consistency across consumer and payments experiences. Build design systems, embed design in discovery with Product/Engineering/Marketing, deepen research practice, apply AI-native scaling, and drive measurable outcomes for onboarding, redemption, and retention.

Lead mid-market and enterprise grocery accounts to drive retention, growth, and expansion. Onboard retailers, run monthly reviews, interpret data into reports and case studies, coordinate cross-functional teams, and proactively mitigate churn.