Velera
Velera Benefits Overview
Compensation + Benefits
Offers 401(K)
Offers life insurance
Offers dental insurance
Offers vision insurance
Offers health insurance
Offers Health Savings Account (HSA)
Offers generous parental leave
Offers performance bonuses
Work-Life Balance + Wellbeing
Offers generous PTO
Provides paid holidays
Career Growth + Development
Job training & conferences
Company Culture
Offers a remote work program
Offers diversity-based Employee Resource Groups
Recently posted jobs
Fintech • Payments • Financial Services
Lead financial performance for the Contact Center: forecasting, in-period analysis, cost-to-serve modeling, pricing and profitability analysis. Partner cross-functionally to monitor performance, identify risks/opportunities, support business cases, and improve reporting, forecasting, and decision-making.
Fintech • Payments • Financial Services
Work remotely in a contact center to monitor and investigate credit/debit fraud cases using Falcon and other tools, handle inbound/outbound member calls, meet performance targets, and maintain product knowledge and reporting. Participate in training and escalate risks to management.
Fintech • Payments • Financial Services
Handle inbound and outbound calls to investigate and process fraud cases for credit/debit accounts using fraud detection systems. Monitor cases, mitigate losses, meet performance targets, and participate in training while maintaining high service standards and accurate documentation.
