Viz.ai Benefits Overview

The Revenue Operations Analyst will improve Customer Success operations, manage the CS tech stack, analyze data, and support revenue initiatives.

Serve as first-line IT support for hardware, software, networking, and enterprise applications. Triage and resolve support tickets, manage onboarding/offboarding, administer Okta and endpoint management (Intune, Jamf), maintain device health and access controls, collaborate with Security and Engineering, document processes, and improve support workflows to ensure a secure, compliant, and user-friendly hybrid work environment.

Serve as clinical subject matter expert for cardiovascular products, inform product development, drive implementations and pilots, develop clinical toolkits, collaborate with product, marketing, customer success, and analytics, and build external partnerships to optimize workflows and measure KPIs.