Automotive Title Clerk
Automotive Title Clerk (Solutions Coordinator)
We’re looking for a highly motivated, detail oriented, experienced automotive title clerk with the ability to resolve a high-volume of automotive title issues while maintaining excellent customer service.
What That Means
You’ll be a key player. You’ll play an important part in improving resolving automotive title issues in all 50 states, improving our sales cycle, and developing instructional materials. Your responsibilities will include:
- Work closely with our customers and partners to identify, record, and resolve title issues
- Build and maintain state specific automotive title correction procedures in all 50 states
- Conduct training sessions for our team
- Process incoming and outgoing shipments
- Be a go-to person for all title document related inquiries for our team
As a Solutions Coordinator (Automotive Title Clerk), you’ll be responsible for ensuring that our vehicle inventory moves to sale as quickly and as cost-effectively as possible. On a daily basis, you’ll handle a large volume of tasks which will involve phone calls, emails, and internal support. You’ll be problem-solving, providing conflict resolution, and build relationships with our partners’ title clerks.
Outside of resolving documentation issues, you’ll be responsible for building and maintaining instructional and training material related to automotive documentation. In addition to keeping materials up-to-date, you’ll share your skills with our team members so they’re better equipped to deal with title related inquiries.
What You’ll Need
- 4+ years auction automotive title processing experience (Salvage auction a plus)
- Ability to work Monday through Friday, 9:00am - 5:00pm CST
- Excellent verbal and written communication skills with a strong attention to detail
- Well-rounded technology capability (Salesforce experience a plus)
- Auction or dealership experience a plus
- High school or equivalent education
What You’ll Get
- A hip new downtown office at 6th Street and Congress
- Robust health, vision, dental, and life insurance plans
- Employer matching 401(k) plan
- Paid gym membership
- Tuition reimbursement
- Donation matching program
- Paid maternity leave
Who We Are
Peddle is a modern car buying service that makes selling any car fast, easy, and awesome. Sellers simply answer a few questions about the vehicle they are looking to sell and are instantly presented with offers and options. To complete the sale, sellers can choose to have Peddle send a carrier to pick up the vehicle at its current location or to bring the vehicle to a specified drop off location. Alternatively, if a seller is looking for a sale amount that is higher than the available offers, Peddle provides the option for sellers to list their vehicle for sale by setting an asking price. Listings are then promoted to Peddle’s national network of car buyers.
Peddle’s buyer network consists of top licensed wholesale and salvage dealers across the country that buy used and junk cars for resale, parts, or scrap. Buyers can place pre-set bids based on the types of vehicles they would like to buy, which get factored into Peddle’s instant offers. They can also browse through seller listings, view photos, and other detailed information about each vehicle, to determine if they’d like to buy or make a counteroffer to sellers.