Business Intelligence Analyst

| Hybrid
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About Us & Why We're Hiring


We're changing the way people connect to social care programs.


Findhelp launched over 10 years ago in Austin, TX and has helped over 7 million people find food, health, housing, and employment programs in seconds at findhelp.org


We're powered by tech, driven to do good, and looking for passionate people to join our team. Our mission is to connect all people in need and the programs that serve them (with dignity and ease).


If our mission strikes a chord, we'd love for you to keep reading.


The Role: 


As a Business Intelligence Analyst, you’ll play a key role in providing data to drive important business decisions. You’ll support findhelp’s rapid growth by leveraging your data and analytics expertise to develop insightful reports and drive best practices and processes. In your day-to-day you’ll collaborate with internal and external teams to translate business needs into technical requirements, streamline analytics workflows, develop beautiful dashboards, and facilitate data-driven decision making.

What You'll Do:

  • Design and develop dynamic dashboards to visualize data
  • Own data projects including planning, delivery, and some technical decisions
  • Share data modeling and SQL best practices with technical support teams
  • Participate in code reviews and QA
  • Closely collaborate with users to translate business needs into clear technical requirements 
  • Use data to guide product, engineering, and business decisions to focus on what matters most

Who You Are:

  • You’re comfortable coding in SQL and using MySQL databases
  • You have experience with data visualization tools (e.g. Sisense, Tableau, Power BI, or others)
  • You’re able to tell meaningful stories with data
  • You’re a self-starter who enjoys problem solving
  • You're curious and collaborate well with others

Perks at Findhelp

  • 401k & stock options 
  • Free food and onsite gym
  • Paid maternity/paternity leave
  • Competitive PTO & 10 paid holidays
  • Health, dental, and vision insurance
  • Pet friendly office with attached dog park 
  • 24/7 access to telemedicine and counseling

We Value Being Together:

We believe being together enables stronger relationships, collaboration, and culture.

You can expect to be in office if you’re applying in cities where we currently have offices (Austin, TX and Denver, CO). 


We’re Building a Diverse, Inclusive Team:

You’re welcome here. We want to help connect everyone to the help they need. So we want to build a company that represents your community. But talk is cheap. We like action. Here are a few things that show we mean business.


- Unconscious bias training for every team member

- Justice Equity Diversity and Inclusion (JEDI) committees


Our Commitment to Diversity and Equal Opportunities


Findhelp is an equal opportunity employer. We believe a diversity of backgrounds, beliefs, abilities, and experiences is critical to our success. We are passionate about creating a welcoming, supportive, and collaborative environment for all employees. All are encouraged to apply as we continue to grow a smart, experienced, and diverse team that loves working together to build something that matters.


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Technology we use

  • Engineering
    • JavascriptLanguages
    • PythonLanguages
    • ReactLibraries
    • Node.jsFrameworks

Location

3429 Executive Center Drive, Austin, TX 78731

What are findhelp Perks + Benefits

findhelp Benefits Overview

Our benefits take care of our team and their families, and support their health and financial well-being. Programs, resources, and benefit eligibility varies based on location.

Culture
Volunteer in local community
Findhelp participates in activities local to our various employees throughout the U.S. such as produce farms, food pantries. This year, some of our people learned how to knit dolls!
Partners with nonprofits
Findhelp is headquartered in Austin and provides a platform listing free and reduced-cost social care programs. We connect people in need with the programs that serve them through such partnership.
Open door policy
Diversity
Mandated unconscious bias training
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
Company equity
Child Care & Parental Leave
Generous parental leave
Family medical leave
Vacation + Time Off
Generous PTO
Office Perks
Free daily meals
Free snacks and drinks
Company-sponsored happy hours
Pet friendly
Onsite gym
Professional Development
Promote from within
Online course subscriptions available

More Jobs at findhelp

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