Business Process Analyst-Commercialization (Massachusetts) at Rapid7 (Remote)

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The Company

 

Rapid7 (NASDAQ: RPD) is helping organizations around the globe advance securely. Our technology, services, and community-focused research simplify complexity for security teams, helping them reduce vulnerabilities, monitor for malicious behavior, investigate and shut down attacks, and automate routine tasks. With more than 9000 customers across 120+ countries, Rapid7 is a recognized leader in cybersecurity that has proudly earned numerous industry accolades and strong recognition for our technology and culture. For more information, visit our website, check out our blog, or follow us on LinkedIn.

Overview: 

As Rapid7 embarks on 2022, the Business Process Architecture team is expanding their efforts to support strategic commercial initiatives, as well as pre and post merger integration activities.

The Business Architecture team supports these initiatives by: 

  • Building a business architecture: Create and maintain the business architecture knowledge base and connecting it to domains outside of business architecture (e.g. customer journeys, system applications).

  • Translating strategy to business capabilities: Evaluate a variety of business scenarios to assess areas for improvement and changes necessary to carry out strategy or reshape the business.

  • Managing the practice: Formalize and maintain a governance structure by creating and maintaining a set of tools, templates, training.

Change at any level requires a degree of impact analysis, planning, communication, and complex collaboration across the organization.

As a Business Process Analyst at Rapid7, you will: 

  • Facilitate meetings to understand customer and business pain points, synthesize the discussion and circulate meeting decisions and action items with clear objectives and success measures.

  • Partner with business process experts to design the future state, and create process flows to translate into functional design. 

  • Engage with project stakeholders for alignment and feedback.

  • Conduct gap analysis to provide recommendations, analytical insights, and process improvements to meet business needs through system automation.

  • Juggle multiple projects and tasks with complex dependencies with other team

Qualifications

  • 3-5+ years experience in business analysis or related consulting experience 

  • Bachelor's Degree required

  • Skilled in delivering BA documentation with strong attention to detail

  • Excellent requirements gathering, business process design, process mapping, and process modelling skills

  • Experience with Agile Methodology 

  • Experience with Salesforce CRM & CPQ

  • Demonstrated ability to execute multiple projects and meet project deadlines

  • Excellent written and verbal communication skills - including presenting and deck work

  • Able to think independently and consider cross-functional and upstream/downstream impacts

  • Structured thinking and problem solving - ability to break down complex problems into composite parts and a naturally inquisitive mindset to properly investigate and resolve problems

 

Desired Skills 

  • Working knowledge of NetSuite ERP

  • Experience in SAAS technology businesses

  • Experience with pricing and packaging and Quote-to-Cash initiatives 

  • Technical Salesforce and/or CPQ experience

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • RubyLanguages
    • ScalaLanguages
    • SqlLanguages
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • DjangoFrameworks
    • ExpressFrameworks
    • FlaskFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • SparkFrameworks
    • SpringFrameworks
    • TensorFlowFrameworks
    • Google AnalyticsAnalytics
    • OptimizelyAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • AsanaManagement
    • ConfluenceManagement
    • JIRAManagement
    • WordpressCMS
    • SalesforceCRM

Location

Rapid7 is conveniently located in downtown Austin, with plenty of restaurants, bars, and public transport close by.

An Insider's view of Rapid7

What’s the vibe like in the office?

The vibe of the Rapid7 Austin office is a perfect mix of energizing and inviting. Our vibrant office design, diverse team makeup & monthly events keep the space buzzing! There is definitely a more laidback attitude here in Austin and I feel our office perfectly embodies that while still being a space where we can come to get amazing work done.

Cass

Customer Success Representative

What projects are you most excited about?

I am most excited about our recent investments to elevate engagement with the Partner ecosystem. We’ve doubled down on our commitment to the channel and are working on several initiatives to ensure our partners are able to deliver maximum value to their customers with Rapid7 technology.

Billy

Sr. Manager, Domain Engineers

What are some things you learned at the company?

It’s not just the customer who benefits from the culture of compassion. Internally, Rapid7 employees look out for each other and work together to solve problems. Oftentimes, this ends up helping all parties.

Becky

Senior Manager, Customer Success Management

What are Rapid7 Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Rapid7 is led by a diverse management team that represent the security community we serve. We believe that we all have a responsibility to continuously improve our DE&I efforts.
Unconscious bias training
We believe in continuous learning, our in-house trainers conduct consistent diversity trainings. We advocate for diverse thinking and strive to cultivate a workforce that mirrors the best minds.
Diversity Employee Resource Groups
We have so many amazing and organically created employee resource groups! These internal Rapid7 communities allow for an authentic experience where diverse employees and allies can come together.
Hiring Practices that Promote Diversity
We've taken the Parity Pledge, we reinforce strategic recruitment, we are committed to diversity partnerships, and we understand the importance in training around unconscious bias.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Our remote work program includes full-time remote for specific positions, Work remotely on occasion as needed.
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Our employees receive unlimited hours per year of paid volunteer time.
Paid Holidays
Paid Sick Days
Employees receive unlimited hours per year of paid sick leave.
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Employees get free lunch during quarterly in-office Town Halls and some team meetings.
Happy Hours
Parking
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Promote from within
Continuing Education stipend
Variable.
Time allotted for learning
Online course subscriptions available
Paid industry certifications

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