Sales Engineering Readiness Specialist (Massachusetts) at Rapid7

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Rapid7 is seeking a motivated technical educator to serve as our Sales Engineering Readiness Specialist! This role will serve as the focal point of knowledge management, technical enablement, systems readiness, and content coordination for the Sales Engineering Organization. You will help shape the structure of the SE Enablement Program and work with various cross-functional stakeholders to ensure Rapid7 SE’s are up-to-date on our products and latest security trends. If you have been an SE or PM and have a passion for educating others - this role is for you! What you’ll do
  • Partner with Sales Engineers to develop readiness tracks, strategy and systems for Rapid7 SEs including SE enablement, product certification, and access to demo systems, trial, & lab environments
  • Knowledge Management of content and systems utilized by Sales Engineering, ensures content in systems of record are up-to-date and SE’s are able to leverage knowledge bases across the company to effectively execute workload
  • Coordinate with Product Practices to ensure Go-to-Customer readiness of Sales Engineers, Facilitating informative roadmap, enablement, and feedback meetings between Applied Engineering and Practice representatives.
  • Ensure our demo systems tell incredible stories and highlight key features of the Rapid7 Insight Platform
  • Develop upskilling strategies for Sales Engineers, helping them grow technically and professionally to stay sharp on the latest technologies and industry trends across security
  • Define Sales Engineer readiness success metrics and SLAs, establishing insight into the time, depth, and methods required to provide incredible experiences to our prospects and customers.
 

About you

  • 3+ years of experience as an SE, or in a role educating technical sellers, preferably in the security industry
  • You enjoy experimenting with the tools you use, and have experience optimizing the content of security software to highlight key use cases or integrations
  • Strong knowledge of technical learning pathways, and the content, systems, and processes required to develop Subject Matter Experts at scale
  • A passion for educating others in security-related topics and problem solving
  • Understanding of the security ecosystem, as well as the components of a successful technical selling motion
  • The ability to work well with cross functional stakeholders, actively listening and collaborating to define and solve multi-organization problem setsf
  • Experience managing multiple projects or programs simultaneously is a plus

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • RubyLanguages
    • ScalaLanguages
    • SqlLanguages
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • DjangoFrameworks
    • ExpressFrameworks
    • FlaskFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • SparkFrameworks
    • SpringFrameworks
    • TensorFlowFrameworks
    • CassandraDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • OptimizelyAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • AsanaManagement
    • ConfluenceManagement
    • JIRAManagement
    • WordpressCMS
    • SalesforceCRM

Location

Rapid7 is conveniently located in downtown Austin, with plenty of restaurants, bars, and public transport close by.

An Insider's view of Rapid7

What’s the vibe like in the office?

The vibe of the Rapid7 Austin office is a perfect mix of energizing and inviting. Our vibrant office design, diverse team makeup & monthly events keep the space buzzing! There is definitely a more laidback attitude here in Austin and I feel our office perfectly embodies that while still being a space where we can come to get amazing work done.

Cass

Customer Success Representative

What projects are you most excited about?

I am most excited about our recent investments to elevate engagement with the Partner ecosystem. We’ve doubled down on our commitment to the channel and are working on several initiatives to ensure our partners are able to deliver maximum value to their customers with Rapid7 technology.

Billy

Sr. Manager, Domain Engineers

What are some things you learned at the company?

It’s not just the customer who benefits from the culture of compassion. Internally, Rapid7 employees look out for each other and work together to solve problems. Oftentimes, this ends up helping all parties.

Becky

Senior Manager, Customer Success Management

What are Rapid7 Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Rapid7 is led by a diverse management team that represent the security community we serve. We believe that we all have a responsibility to continuously improve our DE&I efforts.
Unconscious bias training
We believe in continuous learning, our in-house trainers conduct consistent diversity trainings. We advocate for diverse thinking and strive to cultivate a workforce that mirrors the best minds.
Diversity Employee Resource Groups
We have so many amazing and organically created employee resource groups! These internal Rapid7 communities allow for an authentic experience where diverse employees and allies can come together.
Hiring Practices that Promote Diversity
We've taken the Parity Pledge, we reinforce strategic recruitment, we are committed to diversity partnerships, and we understand the importance in training around unconscious bias.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Our remote work program includes full-time remote for specific positions, Work remotely on occasion as needed.
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Our employees receive unlimited hours per year of paid volunteer time.
Paid Holidays
Paid Sick Days
Employees receive unlimited hours per year of paid sick leave.
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Employees get free lunch during quarterly in-office Town Halls and some team meetings.
Happy Hours
Parking
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Promote from within
Continuing Education stipend
Variable.
Time allotted for learning
Online course subscriptions available
Paid industry certifications

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