About Us & Why We're Hiring

We're changing the way people connect to social care programs.

Findhelp launched over 10 years ago in Austin, TX and has helped over 7 million people find food, health, housing, and employment programs in seconds at findhelp.org

We're powered by tech, driven to do good, and looking for passionate people to join our team. Our mission is to connect all people in need and the programs that serve them (with dignity and ease).

If our mission strikes a chord, we'd love for you to keep reading.

About the team you'll be joining:

We are a small team tasked with making our engineering teams autonomous and their processes more enjoyable, more stable, and faster. Our team is ruthless in maintaining our focus on the most important work, spending a lot of time refining and preparing tickets for work. Then we get our work to capital-D “Done” so that we only have to revisit it by choice.

We are looking for a senior engineer with a background in any one or all of web development, SaaS web operations, devops, or cloud security to provide technical guidance to our team. 

This person needs to have the temperament and desire to provide mentorship to the more junior members of the team, as well as being able to help triage and firefight issues as they invariably arise across our stack.

Most importantly, we are looking for someone who is instinctively collaborative and eager to learn new things.

What You'll Do:

• Provide technical direction was we build self-service tools to provision secure cloud infrastructure in GCP
• Set an example for the team during planning, refinement, and retros
• Be available (but with boundaries) to being a subject matter expert for other teams in the engineering organization
• Keep open communication with other teams and stakeholders to develop requirements and make sure that we are all pulling in the same direction
• Look for opportunities for personal and professional growth for self and team

Requirements:

• At least a total of 7 years of experience as a web, operations, security, infrastructure, or devops engineer, some of which should have come while at a cloud-based SaaS company, AND
• Expertise in GCP, particularly AppEngine, cloud functions, pub/sub

Expertise (in at least two of the following):

• cloud security, particularly IAM, firewalls, and log aggregation and monitoring
• networking, both internal and dns
• cloud-first infrastructure-as-code tools like Pulumi, Terraform, or AWS CDK
• test-driven development (not merely writing tests, but “red, green, refactor”)
• database administration, particularly MySQL
• Kuberenetes
• JavaScript and the npm ecosystem

Perks at findhelp:

• 401k & stock options 
• Free food and onsite gym
• Paid maternity/paternity leave
• Competitive PTO & 10 paid holidays
• Health, dental, and vision insurance
• Pet friendly office with attached dog park 
• 24/7 access to telemedicine and counseling

We value being together 

We believe being together enables stronger relationships, collaboration, and culture.

You can expect to be in-office if you’re applying in cities we currently have offices (Austin, TX and Denver, CO). 

We’re building a diverse, inclusive team

You’re welcome here. We want to help connect everyone to the help they need. So we want to build a company that represents your community. 

But talk is cheap. We like action. Here are a few things that show we mean business. 

-Unconscious bias training for every team member

-Justice Equity Diversity and Inclusion (JEDI) committee

We’re building a diverse, inclusive team

You’re welcome here. We want to help connect everyone to the help they need. So we want to build a company that represents your community.

But talk is cheap. We like action. Here are a few things that show we mean business.

● Employee Resource Groups

● Culture Committee

● Justice Equity Diversity and Inclusion (JEDI) Committee