Senior Conversation Bot Engineer

| Austin


About Us

Have you ever had the opportunity to impact the lives of millions of people in a meaningful way and help them enjoy time away with their friends and families building memories?

That is what we do here at HomeAway.com, an Expedia Inc. company. We are the leading vacation rental website in the world with more than one million online bookable vacation rentals. Our mission is to make every vacation rental in the world available to every traveler in the world through our online marketplace and we're committed to helping families and friends find the perfect vacation rental to create unforgettable travel experiences together. By 2025, 85% of all customer interactions will not require a human response. With this in mind, HomeAway and Expedia are on a journey to redefine conversational interfaces for the entire Travel industry.



The Opportunity



We are looking for an experienced (Senior, Staff or Principal) Conversational UI Engineer who can help us define, design and build AI powered Chatbots that automatically facilitate a host of different actions and interactions between millions of travelers and our vacation rental owners globally, in any language.



Experience you bring to the table



  • You have 10+ years of experience developing highly available enterprise web applications and services with state of the art technologies, embracing REST and service-oriented architecture.

  • You have a minimum of 2 years of experience building chatbot solutions in high scale production environments, producing seamless and high-quality interactions.

  • You are expert in some of the key AI/Chatbot platforms, such as Microsoft Bot Framework and Azur Cognitive Services, Amazon Lex, IBM Watson, Wit.ai, DialogFlow/Api.ai, etc.

  • You successfully deployed chatbots on common messaging and chat services like Facebook Messenger, WeChat, WhatsApp, Skype, Line, etc.

  • You have a strong understanding of the NLP space (natural language understanding, sentiment analysis, personality insight...), and you have leveraged several existing services and libraries (integration, configuration, training, continuous learning).

  • You are well versed to voiced based processing (text to speech, speech to text) and you already delivered several voice apps built on top of the Amazon Alexa or Google Home

  • Ideally, you are familiar with Machine and Deep Learning algorithms and platforms


Technologies we use:



Java 8, Linux, Jetty, Dropwizard, .NET Core, NodeJS, GraphQL, AWS, Docker, SQLServer, Mongo, Kafka



Benefits

  • Opportunities to showcase your work on our tech blog and internal & external conferences

  • Competitive health and insurance benefits

  • Competitive salary

  • Annual target bonus or commission

  • Paid vacation and sick time

  • Vacation rental on a yearly basis (taxable benefit)

  • Employee Stock Purchase Program

  • Free snacks and beverages

  • Frequent company update talks with our leadership team

  • Free listing on HomeAway.com

  • Electronic, adjustable stand-up desk

  • Discounted Metro & Rail pass

  • Casual dress

Read Full Job Description

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • JavaLanguages
    • JavascriptLanguages
    • ScalaLanguages
    • ReactLibraries
    • DjangoFrameworks
    • Node.jsFrameworks
    • SpringFrameworks
    • CassandraDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
    • SalesforceCRM

Location

HomeAway has five offices in the Austin area with a 16-story global headquarters under construction at the Domain set to open in 2019.
11800 Domain Blvd, Austin, TX 78758

Insider's spotlight

How would you describe the company’s work-life balance?

HomeAway has the best work-life balance out of any company I've worked for. Not only are you given plenty of vacation time, they actually encourage you to use it. Around here, we call it a "whole vacation" because you're supposed to enjoy your time away from work and return recharged.

Kayla

Employer Brand & Digital Media Specialist

What projects are you most most excited about?

As a Software Engineer, I’m excited to rebuild an old JavaScript and jQuery STAB component into a new React based component. The goal is to update this component to our new tech stack so when consuming applications move to using Catalyst based applications we can ease the integration process.

Juliana

Software Engineer

What are some things you learned at the company?

I've learned to always be flexible and always question all assumption to a logical conclusion.

Dottie

Partner Success Account Manager

Passion for the business. When you genuinely believe in our mission and the unique value we offer owners/travelers, our clients feel your enthusiasm and want to work with you.

Nevo

Regional Sales Manager

Perks of working here

401(K) Matching
Casual Dress
Commuter Benefits
Company Outings
Dental Benefits
Game Room
Generous PTO
Health Benefits
Onsite Gym
Generous Parental Leave
Parking
Stocked Kitchen
Vision Benefits
Volunteering Opportunities
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