Trade Compliance Manager - Jewelry at Kendra Scott

| Austin
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If you are a trade compliance specialist who thrives in a dynamic, fast-paced environment, this may be the job for you!
About Kendra Scott:
We are a fun, talented and driven team dedicated to providing our customers with gorgeous products and a WOW! experience. Family, fashion and philanthropy are at the core of our company and though we move at a very fast pace, we are committed to maintaining a family-oriented work environment and giving back to our community. A passion for great design, dedication to innovation and a strong social media presence are our building blocks for creating a unique and engaging lifestyle brand across all channels, including retail stores, wholesale accounts and e-commerce. Our headquarters are located in the heart of Austin, Texas, and we embrace the unique vibe and energy of our hometown as an inspiration for our brand and company culture.
Position Overview:
We have an exciting career opportunity to build and foster our internal trade compliance program. Reporting to our VP of Sourcing, Trade and Product Development, our Trade Compliance Manager will drive decisions to protect the company and reduce costs through internal compliance education, entry admissibility review, product HTS classification and value reconciliation. Initially, the role with a focus on import compliance although export compliance will also be required. This role combines the need for strong cross-functional leadership and highly technical skills to ensure all aspects of compliance are adhered to across the organization. This is a highly visible position for a seasoned Import/Export Compliance Manager.
Compliance Program Development & Maintenance
•Oversee and implement Import/Export compliance activities and ensure full compliance with Import/Export operational procedures and government regulations
Establish a holistic internal trade compliance program and foster compliance across all areas of the organization
•Develop procedures, training modules and assessment programs to identify defects, develop solutions and coordinate process improvements
•Ensure compliance manuals and related policies are established and maintained
•Classify and record all product with proper HTS code through partnership with Product Development and Production
•Ensure proper declarations on all filings including HTS/Schedule B, value OGA, ECCN, etc.
•Perform entry admissibility review for all future products; special focus on OGA and potential roadblocks
•Manage Post Entry Audit and Value Reconciliation processing and reporting
•Manage duty drawbacks as applicable, CTPAT program, binding ruling requests and country of origin determination
•Register for and manage special tariff and trade programs as determined and complete internal assessments for continued participation
•Create a detailed filing system of all Import/Export filings and ensure that required documents are complete, accurate and accessible
•Complete continuous cost savings reviews and make recommendations for all areas of the organization
Brand Protection
•Ensure Kendra Scott is compliant with all new trade compliance laws and complete ongoing training to stay abreast with trends and additional compliance opportunities
•Perform internal trade compliance audits to assess business risk and implement process improvements; Report findings to leadership
Cross-Functional Leadership
•Lead as the key contact for Import/Export compliance activities; ensure policies and procedures are standardized, documented, updated and accessible
•Manage broker partnerships and conduct broker performance evaluations on a continuous basis
•Manage all service provider’s contracts and processes as they relate to Import/Export trade compliance
•Develop and provide internal training for all internal touch point departments
Our Ideal Candidate Will Have:
•Bachelor’s degree or equivalent work experience
•7+ years’ experience in Trade Compliance for a high-growth company
•Accessories, Jewelry and/or sku intensive experience required
•A proven ability to break down larger initiatives into consumable achievable tasks to achieve departmental and company objectives
•Ability to clearly articulate plans and ensure team is aligned
•A solutions-oriented mentality with a data driven approach
•Strong working knowledge of U.S. Customs laws, Harmonized Tariff Classification and application of Import/Export trade regulations
•Certified Customs Specialist, Certified Export Specialist, and/or a licensed U.S. Customs Brokerage certification is strongly preferred
•All-encompassing global trade compliance experience including background of trade compliance involvement with logistics; multi-category experience is preferred
•Hands on experience developing implementing, monitoring and continuously improving internal trade compliance program, policies and procedures
•Detailed past involvement with customs audits, binding rulings and Import/Export transactions
•Extensive experience working with a wide range of brokers, forwarders, couriers, vendors, and 3PLs
•Collaborative experience working with key partners throughout the organization, specifically logistics, distribution, merchandising, production, product development/sourcing and finance
•A growth mindset: track record of leveraging past learnings, encouraging new ideas and smart risk taking in self and others
•Strong communication skills with a proven ability to build cross functional partnerships to make effective decisions collaboratively
•High commitment to employee growth and development: empowers team and defines success as having a significant impact on other’s careers
•A shared appreciation for our 3 core values of Family, Fashion and Philanthropy
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Technology we use

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Our Home Office is located in the heart of Austin, with easy access to MoPac, downtown and North Austin neighborhoods.

An Insider's view of Kendra Scott

How does your team reward individual success?

As a team, we celebrate every win, no matter how big or small. When an individual team member shines with amazing results, we celebrate! Publicly recognizing accomplishments, ensuring the individual gets a little extra visibility, or even just a simple "Thank You" goes a long way in keeping teams engaged and feeling appreciated!


District Manager

What projects are you most excited about?

Our goal at Kendra Scott is to keep the shopping experience personal. I am most excited about how we are working to achieve that goal digitally. From personalized content on our website to targeted email campaigns, our focus for 2018 is on making every customer’s experience with Kendra Scott relevant and personal.


Director, Customer Marketing & E-commerce Merchandising

How has your career grown since starting at the company?

In 2.5 years, I’ve been fortunate to experience our brand in 3 different cities. After 2 years in Memphis & Nashville as a Community Relations & Events Manager, I moved to Austin to take on a new role of Talent Acquisition Specialist. I’m thankful for a company that is committed to internal growth and sees development potential in every employee.


Sr. Recruiter- Stores

How do you empower your team to be more creative?

With a business that’s growing as rapidly as ours, technology is so important in bringing an amazing Kendra Scott experience to our customers. Our IT team acts as a direct pipeline that connects them to our brand. I constantly challenge my team to continue to innovate the way we bring Family, Fashion, and Philanthropy to our customers.


Founder and CEO

How does the company support your career growth?

Nine years ago, I took an Assistant Manager position at our West Village store. That position served as a stepping stone that has taken me beyond my wildest dreams. The relationships I have built in my time at Kendra Scott have helped shape me into the thriving young professional I am today.


Director of Retail Training

What are Kendra Scott Perks + Benefits

Volunteer in local community
Partners with Nonprofits
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Company sponsored family events
Vacation & Time Off Benefits
Paid Volunteer Time
Paid Holidays
Perks & Discounts
Commuter Benefits
Game Room
Our game room includes Ping Pong, Shuffle Board.
Stocked Kitchen
Some Meals Provided
Happy Hours
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Acme Co. offers employees professional development opportunities like Annual individual budget for training, Onsite training courses, The ability to attend job related conferences and seminars.
Diversity Program
Lunch and learns
Acme Co. hosts lunch and learn meetings weekly.
Promote from within
Continuing Education stipend
Paid industry certifications

Additional Perks + Benefits

At Kendra Scott we believe in treating our employees like family, and supporting those with families of their own. We proudly support work-life balance through our unique culture and perks. Our robust benefits package includes 100% paid parental leave and matched 401K, while our workspaces are personally designed by Kendra to inspire creativity and collaboration – a home away from home. With a complimentary nail bar, on-site gym, juice bar and kids’ game room, our workspaces put our Family pillar into action. Our work culture promotes healthy living, flexibility to raise a family, and inspiring relationships.

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