Advanced Technical Support - MSSL at GoDaddy

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About GoDaddy

GoDaddy powers the world's largest cloud platform dedicated to small, independent ventures. Our mission is to empower entrepreneurs everywhere, making opportunity more inclusive for all. We're a trusted growth partner to over 19 million everyday entrepreneurs worldwide. We're empowering them to change the world if it doesn't quite fit them. To make their idea real. To grow it online. We help them do what they've been dreaming of and make the world they want. To learn more about us visit www.GoDaddy.com.

Join our team

Our team is looking for a colleague who will help our customers to install and configuring SSL Certificates.. The candidate has the opportunity to work with different technologies and learn different aspects of Information Security.

They will mainly work with installing and configuring SSL Certificates and updating websites to be security encrypted behind HTTPS. The role requires knowledge on Programming (mostly PHP), to understand how pieces of code could be used maliciously, Content Management System (CMS) to understand its structure and how attackers take advantage of that and much more. Every ticket or interaction we have with our clients is not only an opportunity to help their business prosper and succeed but also learn a different skill along the way during the installation of the certificate and configuration process. 

Location

This position will be remote. You can work from home if you are from Bulgaria, Serbia, Romania and Ukraine.

What you'll get to do

  • Requesting and installing SSL Certificates (this role will resolve customer issues through support tickets)
  • Code reading to fix mixed content
  • Feeding our system with new findings to improve our automation process
  • Solving problems customers websites with WordPress, Joomla, Drupal and other CMS software

Your experience should include

  • General understanding of security principles and use good security practices in general
  • Linux experience – CLI and cPanel
  • Experience with Apache, Nginx and other web servers
  • Experience with WordPress, Joomla, Magento, vBulletin and other CMS software
  • Web Malware Experience (understanding)
  • PHP and Shell scripting/automation
  • Open source and community participation and contributions a plus

GoDaddy is proud to be an equal opportunity employer. We will not discriminate against any applicant or employee on the basis of age, race, color, creed, religion, sex, sexual orientation, gender, gender identity or expression, national origin, citizenship, marital status or civil partnership/union status, disability, pregnancy, genetic information or any other basis prohibited by applicable country or local laws.

 If you need help completing an application for a position with GoDaddy, please reach out to our Recruiting Team at [email protected]

GoDaddy doesn’t accept unsolicited resumes from recruiters or employment agencies.

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Technology we use

  • Engineering
    • C#Languages
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages

Location

600 Congress Ave. Suite 1200, Austin, TX 78701

What are GoDaddy Perks + Benefits

GoDaddy Benefits Overview

Austin employees enjoy not one but two sweet office spaces situated downtown. Both locations are on Congress just a few blocks apart, close enough for teams in each building to join forces. Commuter benefits and easy access to public transportation make getting to work a breeze.

Our Sales Office features 360 degree views of downtown Austin and Town Lake, and has nearly 50,000 square feet of space designed with our customers and our culture in mind. The Austin corporate offices clock in at 33,000 square feet of space just a few blocks from the Capitol.

Austin is known for food and coffee, and GoDaddy’s offices are no exception. Employees enjoy kitchens stocked with snacks and drinks, and both offices are equipped with full service Houndstooth Coffee espresso bar.

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Remote Work Program
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Happy Hours
Professional Development Benefits
Job Training & Conferences
Diversity Program
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