Data Center Technician (Santa Clara, CA) at CrowdStrike

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About the Role:

  • This is an onsite role located near Santa Clara, CA

  • Unbox, inventory, and deploy servers, storage, and other equipment in racks/cabinets in data centers

  • Cable copper, fiber, and power between servers and end points

  • Troubleshoot failed components

  • Manage vendors by producing clear and supported bug reports and troubleshooting problems

  • Manage supplemental onsite data center contractors

  • Produce periodic status reports on utilization, progress, downtime, performance and costs.

  • Work with capacity planning and sales to ensure support needed growth

  • Gather historical trends to use for forecasting growth.

  • Troubleshoot performance problems

  • Work with service teams to optimize performance

What You'll Need:

  • 4+ years’ experience preferred with direct experience managing servers and/or data centers to support business goals

  • Understand and follow optimal standards for cabling

  • Familiar with copper and optical network cabling

  • Understand power cabling and relationship between Volts, Amperes, Watts.

  • Document structured cabling

  • Document rack placement

  • Document vendor, model, serial numbers

  • Lift up to 75 lbs

  • Familiar with torquing and methods for securing servers in data center cabinets

  • Familiar with command line interfaces

  • Basic familiarity with Linux and other common operating systems

  • Working knowledge of Excel and able to produce reports

  • Familiar with server, storage, and Internet technologies

  • Ability to communicate technical detail into succinct and fact-based business terminology, both verbally and in writing

  • Customer-focused mindset, with demonstrated skill in managing expectations, providing proactive status updates, and producing high-quality work product

  • Ability to use independent judgment to make sound, justifiable decisions and take action to solve problems

  • Strong leadership skills with demonstrated ability to prioritize and execute in a methodical and disciplined manner

  • Aversion to buzzwords

  • Ability to plan, organize and prioritize work independently and meet deadlines

  • Ability to work in a collaborative, team environment

Preferred Qualifications:

  • Knowledge with routing systems such as Cisco, Linux, Arista.

  • Familiarity with PDUs (“Power Distribution Units”)

  • Experience running large scale operations in a datacenter




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Technology we use

  • Sales & Marketing
    • SalesforceCRM


Fantastic downtown location walking distance to awesome restaurants and happy hour spots.

An Insider's view of CrowdStrike

What’s the vibe like in the office?

I was truly blown away by how great CrowdStrike’s culture is. We’re incredibly collaborative and everyone genuinely likes to spend time with one another. This is just one of the reasons that really drew me to grow my career here!


Corporate Sales Manager

What does your typical day look like?

A Corporate Account Executive is essentially a relationship manager between any organization that we're working with and CrowdStrike. We're strategic and we really dig into the current security environment of a company: finding out what their pain points are, finding out what their goals are, and then positioning a solution!


Corporate Account Executive

What are some things you learned at the company?

Being in a role that works with multiple departments within CrowdStrike, as well as, with others outside of the company, I have learned the importance of clear communication & collaboration skills through exposure to different situations and learning from those around me. I am excited to see how these skills grow as I develop in my career.


Account Manager, Renewals - Team Lead

How do you empower your team to be more creative?

My leadership style is to be supportive and a little bit experimental. We don't try to cookie cut our reps. We want everyone to find out what they are good at and then coach to those strengths, cover the weaknesses and help everyone find their own way to be successful.


Senior Director, Corporate Sales

How has your career grown since starting at the company?

CrowdStrike has provided endless opportunities for my professional growth. Not only has the organization provided the support to advance my career internally, but they also prepare you for success with any future endeavors outside of the CrowdStrike organization!


SMB Account Executive

What are CrowdStrike Perks + Benefits

CrowdStrike Benefits Overview

We offer flex schedules, a comprehensive benefits package, health and wellness programs, fully stocked company pantry, company and team events, and commuter benefits. We also offer our people the chance to work on passion projects and innovation during our annual “Think Week” as well as peer recognition and reward programs like Team Bravo award for cross-functional collaboration and Hero award for those who embody our core values and live our culture.

Volunteer in local community
CrowdStrike supports employees in charitable efforts and community service for charities and causes important to the local team.
Friends outside of work
Eat lunch together
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity Employee Resource Groups
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
Competitive 401(k) plan.
401(K) Matching
Company Equity
RSU's are available as part of employee compensation.
Employee Stock Purchase Plan
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
CrowdStrike provides 12 weeks of parental leave for the primary caregiver and 8 weeks leave for the secondary care giver.
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Return-to-work program post parental leave
Company sponsored family events
We sponsor company-wide bring your child to work days as well as company events where family is encouraged to attend.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
We offer pre-tax commuter benefits.
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Time allotted for learning
Online course subscriptions available

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