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Deal Desk Analyst

The growing Enterprise Sales team at WP Engine is looking for a Deal Desk Analyst with experience facilitating the internal processes involved in fast-paced sales cycles. The right candidate will have demonstrated success defining and building processes related to sales orders, legal reviews, pricing and discounting, and order to cash.

 What is Cool About This JobThe Deal Desk Analyst is a highly visible position that requires extensive interaction with senior executives and staff members across sales, marketing, product management, finance, support, and legal. In this role you will have demonstrated the ability to proactively and optimally work together with all organizational levels within a fast paced technology company, particularly interfacing between Sales and Legal teams.The Day to Day

• Provide business, pricing, product knowledge, and analytical support to sales for non-standard, complex transactions

• Streamline and automate the process for non-standard deal approvals, e.g. thresholds and rules, approver roles and responsibilities, approval routing and workflow design, automated exception alerting and communications, and the creation of a hierarchy of special terms, tips/techniques and recommended workarounds

• Identify potential training issues and coordinate with internal teams to develop and deliver sales enablement tools

• Demonstrate leadership to continually streamline and improve practices, including tools, templates and processes, to support an efficient and effective Deal Desk.

• Work with deal support teams (e.g. Legal, Revenue Recognition, Finance, etc.) to address complex pricing/commercial terms and provide options to enable sales to address and overcome customer objections while maximizing revenue/bookings.

• Engage with designated sales teams to provide pricing and deal structuring guidance.

• Function in sales advisory capacity to coach sales on objection handling techniques, contractual options, and standard business terms.

• Facilitate the sales approval and/or “standardized” contract document generation processes. Ensure compliance with published sales and business approval policies.

Qualifications

• 5+ years of experience in a deal desk, contracts, legal, sales operations, revenue operations, and/or pricing role.

• Strong communication and interpersonal skills; able to foster & maintain strong partnering relationships with sales and internal departments.

• Motivational, coaching, & mentoring skills.

• Self-starter, highly analytical, with sound decision-making skills.

• Software/SaaS/subscription experience a plus.

• Ability to communicate professionally, clearly, and effectively to target audiences.

• Strong attention to details and analytical skills

• Knowledge of working in a multinational environment and understanding of international operations

• Flexible to work extended hours during peak periods and multiple time zones

• Ability to be flexible with changing priorities

The Perks & Benefits

Compensation (We offer market competitive salaries)

Stock Options (Every employee is an owner in the company)

Health Benefits (100% Paid Employee Medical, Dental, and Vision)

401(k) (Make the most of retirement)

Life and Disability Insurance (100% Paid Life, STD, LTD and AD&D)

Generous Vacation Time (Who doesn’t like time off!?)

At WP Engine, we strive to have the broadest possible view of diversity, going beyond visible differences to include the background, experiences, skills, and perspectives that make each person unique. WP Engine is proud to be an equal opportunity workplace and is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status, or any other basis protected by federal, state, or local law.