Job Description Summary

The primary objective of a (DSA) Dealer Solutions Advisor is drive dealer and repair facility adoption of CCC’s electronic parts procurement solution to assigned customers/markets. The DSA will provide training and support for product updates, assist with add-on sales to existing customers, obtain contract renewals from current customers, and assist in the A/R process. Up to 75% travel may be required.

Job Duties

• Conduct dealer and repair facility customer visits with the ultimate focus on driving product usage and adoption
• Work with Manager, Project Manager(s), Dealer Sales Executives, Regional Business Managers and Inside Sales Representatives to drive sales-through-adoption efforts, including but not limited to sales assistance and pre/post implementation support
• Provide value added customer service to an assigned dealer and/or repair facility client base
• Deliver product training and education with dealers and repair facilities on parts procurement features as needed
• Drive product adoption by gaining buy-in from Key Decision Makers, create an environment for positive adoption by effectively communicating the “Why” and the “What’s In It For Them?” (WIIFT) to ALL employees of a customer’s business, and ensure successful adoption of products by providing compelling reporting (if necessary/available)
• Able to demonstrate strong industry business acumen
• Ability to provide in depth process reviews and implementation of improved processes

Qualifications

• College Degree Preferred
• One to two years of Dealership and/or Collision Industry experience is desired
• Demonstrated leadership, motivational and influencing skills
• Previous B2B Account Management desired
• Understanding of the collision repair and dealership environment preferred
• High level of proficiency with MS Office(PowerPoint/Excel/Word)
• Willingness and availability to travel 3+ weeks per month

Key Competencies

• Strong oral and written communication skills
• Strong work ethic, with a high energy level
• Decision Making
• Priority Management
• Thinking Strategically 
• Collision Industry Knowledge
• Commitment to Results
• Customer Focus
• Problem Solving
• Acting with Integrity and Trust
• Team Effectiveness
• Adaptability

Why Choose CCC:

We promote a healthy work-life balance and offer generous benefit plans and resources designed with employee satisfaction in mind.
What we value is simple - customers, employee commitment, collaboration and clear communication.

We hire people who will embrace the company’s goals and productively contribute in ways that help us serve the customer, innovate, and stay strong.
We make it a priority to keep employees healthy, happy and enriched.

• Healthy - Wellness programs, competitive medical benefit offerings
• Happy – Recognition programs, a confidential employee assistance program, Perkspot/employee discount program and potentially flexible work arrangements such as staggered start times
• Enriched – Tuition reimbursement, training and learning programs, and leadership development opportunities

Our corporate headquarters is located in downtown Chicago within the historic Merchandise Mart—a certified LEED (Leadership in Energy and Environmental Design) building.

Please Note: Contingent Workers, Field Inventory Representatives and Interns are not eligible for the benefits above.

CCC Information Services was recognized by Forbes as one of America’s Best Mid-Sized Employers in 2018 and ranked #17 in the Top 100 Digital Companies in Chicago in 2017 by Built In Chicago.

CCC is ready to help you shift your career into high gear. Let's get started!