Director, Global Intelligence
The Role:
AlertMedia is seeking a Director, Global Intelligence to join our growing Global Intelligence Team. You will lead and help scale a team of Global Intelligence Leads and Analysts while playing a critical part in making sure our customers are provided with timely and accurate information when there are critical events in their area.
Who you are:
You have previous team leadership experience in security operations, intelligence, media or another role which required you to lead a mission-focused, analytical, highly organized team working within constant time constraints. As a “player-coach", you are not afraid to roll up your sleeves and do the work. You are passionate about being a mentor, actively engaging with and being a part of your team and you lead through example. You’re inspired to make a difference and understand the importance and responsibility of supporting valued customers during critical events, with a desire to build something new, exciting and evolving.
Who we are:
AlertMedia is leading the evolution of employee safety for a modern workforce. We offer the most intuitive emergency communication software on the market with fully integrated threat warnings and employee safety monitoring. We believe any organization can improve safety and business outcomes during critical events by quickly identifying threats and simplifying fast, reliable communication to impacted audiences. We are headquartered in Austin, TX, and trusted by thousands of customers in over 100 countries—including DHL, British Petroleum, SurveyMonkey, and Walmart—to keep their people safe and connected anytime, anywhere.
We are an equal opportunity employer focused on creating a collaborative and exciting place for all to work. Ensuring a diverse, inclusive, and equitable workplace for all people is key to our success and core to our values.
Come join us in our mission to save lives and minimize loss through effective communication.
This is an amazing opportunity to be part of our wave of momentum and take our company, and your career, to the next growth stage. We'd love to get to know you better and share how we serve our amazing customers. For more information, please visit www.alertmedia.com.
What you will do:
- Oversee the daily process of the Global Intelligence Team as they prioritize and analyze incidents that could impact the business continuity and overall safety of our customers and their employees globally
- Work with the team to ensure threat intelligence is delivered effectively, with accuracy and urgency using AlertMedia's communication platform to reach customers and employees in impacted areas
- Evaluate workflows, processes, and overall output and evolve as necessary to consistently ensure the highest quality of content is delivered to customers
- Partner with team leadership to ensure a seamless transition from shift to shift and consistent communication across the team regarding evolving processes and product enhancements
- Work with the Global Intelligence Team and key leaders across the organization to continue to develop the strategic vision of the threat intelligence offering, mapping out and driving the development of new opportunities to serve our customers
- Step in for Vice President of Global Intelligence internally and externally as sales, marketing, customer, and leadership opportunities arise
Requirements:
- 6+ years of experience leading a high-performing team in intelligence, security, threat monitoring, news media, analytics, or similar field
- Strong written and verbal communications skills
- Ability to work under stressful situations, in a fast-paced environment with strong project management skills
- Strong judgement and decision-making skills based on given criteria; ability to evaluate a variety of situations, establish priorities and provide accurate information with urgency
- Strong understanding of existing social media platforms and open-source intelligence as it relates to current events
- As a key player in a 24/7 team, this role requires commitment to your agreed upon shift with ability/flexibility of hours as needed to support the business. This may include evening, overnight, weekends and holidays from time-to-time
What we offer:
- Base salary + Company-Wide Bonus program
- Competitive PTO + holidays to enjoy balance
- Health benefits - Medical, Dental, Vision and Life Insurance 100% paid for employees
- Amazing rewards and incentives
- An exciting and positive work environment
- Commitment to community service with opportunities to give back
- A Best Places to Work company 5 years in a row
AlertMedia is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment.
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
AlertMedia does not currently sponsor applicants for work visas.