COVID 19 UPDATE: 

We have leaned into the current health crisis with the development of new features like Volusion Curbside. Since March, we have hired more than a dozen new Volusioneers with no signs of slowing down. We are actively interviewing for key roles in order to keep up with our product roadmap goals. During these unprecedented times Volusion continues to provide stability and growth opportunities to our employees and merchants alike.

We are doing our part to flatten the curve so for the time being all interviews will be conducted virtually. As a company ALL employees are currently working remotely.

About us:

Volusion powers thousands of ecommerce sites - from fledgling entrepreneurs like local artists selling handmade goods to mid market businesses processing millions of dollars in online sales every year. If you're a creative professional that has a passion for driving change and you want to better the world with your ideas, we want to hear from you!

The rundown:

We are seeking a dynamic leader who loves to win and wants to own every aspect of our customers’ interactions with our products and services. If you wake up every day focused on driving results and making a difference in a fast-moving company, this could be the role for you. You’ll need to drive your team to accomplish great things, quickly pivot and attack new problems, and still find time to follow-up and follow-through.

If you’re hungry for a new challenge and love building out powerful user experiences, apply today for our Director of User Experience role.

You will: 

• Develop a cohesive user experience strategy for all aspects of Volusion, from visits to the website through use of our ecommerce platform: Great content is only a part of a world-class user experience. You will work directly with our CTO to develop the overall UX approach for our online properties and product offerings. You will routinely evolve, communicate, present, and execute against this strategy.
• Execute the UX vision and deliver business value: We plan and then we execute–and we iterate quickly. We are committed to a fast-paced cycle of learn, design, and implement. We do not sacrifice quality but we are results-driven, and your results are the experience our prospective and existing customers have with our products and services.
• Level up and grow a user experience organization: We are committed to user experience becoming a first class citizen at Volusion. You will work with existing designers, videographers, authors, and managers to grow them into usability experts as well as add to this team with new members.
• Build out a cohesive set of assets for multiple audiences: Our customers, merchants, developer community, and integrators all have different content needs. Expand out library with white papers, case studies, instructional videos, resource center articles, and email content, all with purpose and clear connection to our products.
• Get your hands dirty and lead by example: Our managers and directors are also contributors! We believe that the best leaders are those who have their hands in our products. You will create content with your team, in a variety of media. 

We are looking for someone with:

• 8+ years of demonstrable experience in user interface and usability, design, and media services
• 5+ years of leading user experience and creative teams in an Agile environment, including personal ongoing contributions
• 3+ years of managing direct reports (4 or more )
• 5+ years of experience in web-based usability and design (SaaS a significant bonus)
• Exceptional communication, leadership, project management, and delegation skills
• A Bachelor of Science degree in Information Design or Architecture, Graphic Design, Visual Design, Human-Computer Interaction, or equivalent, with a discipline or special interest in practicum over pure theory

Who is also the embodiment of our culture code (we hope you are nodding your head in agreement as you browse through it!):

• Humble: Have humility and be respectful; no egos allowed.
• Effective: Get stuff done!
• Adaptable: Willing to fill any role, anytime. Going above/beyond the call of duty.
• Transparent: Open and honest to self and others.  
• Collaborative: We favor teamwork and take ownership.
• A founder: Think big, go fast, and solve for the customer.

Benefits & Perks:

• Competitive compensation packages
• Medical, Dental, Vision, and Voluntary Life Insurance
• Paid parental leave
• Flexible Paid Time Off
• 401(k) with Company Matching
• On-site Fitness and Yoga Classes
• Casual Dress
• Breakfast taco and beer Fridays
• Endless Supply of Tiny House Nitro Coffee, Bevi Sparkling Water, fruit and snacks
• Two Volunteer Days Off
• Bring Your Dog to Work Days
• Adjustable Desks 
• Chair Massages
• Team Sports and Team Outing