Document Specialist 1, Consumer

| Austin
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Description

About LegalZoom

We're here to make legal help accessible to all. LegalZoom transformed the legal industry with the launch of our online services and groundbreaking technology in 2001. Since then, millions of customers have counted on us to officially start and run businesses, protect brands and intellectual property, and look after loved ones through wills and trusts.

As the industry leader for over 20 years, innovation remains at the center of all we do. We're creative thinkers and problem solvers with a passion for building legal and tax products that make a positive impact on the world, and we're always looking for exceptional people to push us further.

With us, you'll do work that's as rewarding as it is challenging with a team where every voice matters and diversity, equality, and inclusion are truly embraced. Together, we'll continue to democratize the law and make a real difference in the lives of millions.

Overview

Every legal document tells a story, and every document we process here at LegalZoom touches a customer's life in a very real way, whether it's a document to help them start a business, protect an idea, or protect their family. That's why our Document Processors are so critical. We don't just rely on technology, but our specialists carefully review each document to ensure customer information is complete so that our customers are truly delighted by the final document they receive.

Our Document Specialists are extremely detail-oriented, have exceptional proofreading skills, can meet tight deadlines, and work with different legal products each day. It's all part of helping our customers achieve their dreams.

You will

  • Be responsible for accurate and timely production of legal documents for the customer and/or government agencies
  • Navigate government websites in order to file documents or research data
  • Manage and coordinate third-party filings and process serving deadlines.
  • Maintains quality service by maintaining and following procedure manuals, resolving processing problems, and recording time measurements
  • Supports operations by cross-training on related jobs
  • Contributes to team effort by accomplishing related results as needed

You have

  • Copyediting, proofreading, or academic grading experience.
  • Basic computer skills with Microsoft Office, Internet, and related software applications
  • Comfortable working efficiently across multiple data platforms and utility suites (Microsoft Excel, Microsoft Office, Adobe, Outlook)
  • Professional team player with the ability to multi-task in a fun, fast-paced environment
  • Must have a flexible schedule, including availability on evenings, weekends, and holidays
  • Must be highly organized, proactive and detail-oriented.
  • Self-starter who works well with or without supervision
  • Experience conducting general research
  • Excellent communication and interpersonal skills
  • Ability to excel in a high-pressure, fast-paced environment
  • Typing 40-50 words per minute

Join us in making a difference as we build our future and help ensure access to professional legal advice to all! LegalZoom is an equal opportunity employer, dedicated to diversity, equality, and inclusion , and provides equal employment opportunities to all employees and applicants for employment . LegalZoom prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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Technology we use

  • Engineering
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • SqlLanguages
    • ReactLibraries
    • AngularJSFrameworks
    • Node.jsFrameworks

Location

9900 Spectrum Dr, Austin, TX 78717

An Insider's view of LegalZoom

What projects are you most excited about?

I'm excited to be working on our new Summer Internship program happening this summer. Bringing in early talent is so rewarding. Watching them grow into the career they work so hard for. Being given the opportunity to lead this program is one of the many reason I LOVE working here!

Joe

Head of Employer Brand & Early Careers

What are LegalZoom Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Health Insurance & Wellness Benefits
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Remote Work Program
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Company Outings
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences

Additional Perks + Benefits

We strive to create a best-in-class workplace built on an inclusive, productive, and collaborative culture. Along with our remote-first approach, we’re pleased to announce significant improvements to our benefits—free and improved healthcare for individuals and lower cost for families, increased time-off, increased parental leave, and new employee benefits like fertility support and access to free meditation and exercise classes.

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