LiveOps Associate
SciPlay, is a global leader focused in providing an ever-expanding portfolio of robust iGaming and Social Casino solutions to the global gaming industry. To put it simply - we make Mobile and Facebook games that are fun to play, fun to make, and we're growing like crazy! SciPlay's reach is made possible by the expertise of our rock star teams and game makers. Want to be part of a fast-paced company that lands in the Top 1% of Social Casino games? See more details below!
Job Description Summary:
SciPlay is a leading developer and publisher of digital games on mobile and web platforms, providing highly entertaining free-to-play games that millions of people play every day for their authenticity, engagement and fun.
SciPlay currently offers seven core games, including social casino games Jackpot Party Casino, Gold Fish Casino, Hot Shot Casino and Quick Hit Slots, and casual games MONOPOLY Slots, Bingo Showdown and 88 Fortunes Slots with offices all over the world!
About the Role
SciPlay Austin is looking for a Live Operations Associate to assist in the execution of the live operations calendar for one of our hit games. You will work closely with Product Managers to execute the general strategy and help to maximize player engagement and LTV. You will be relied upon to design, create, execute, and validate live data via our proprietary game management web tools.
Skills:
The successful candidate will have:
- Self-starter, able to work autonomously on parallel tasks.
- Excels in a collaborative working environment.
- Detail-oriented, always willing to double and triple-check their work.
- Keen learner, always looking to expand their in-game knowledge.
- Strong interest in live operations and monetization of mobile, F2P games.
- Excellent communication skills, both verbal and written.
- Good descriptive skills - able to pinpoint and efficiently translate what they experience when validating their work, providing feedback, or encountering issues.
- Not intimidated by the prospect of learning how to use new tools.
Responsibilities:
The candidate will be required to:
- Create and validate data configuration updates, time-limited events, special offers, game feature testing, and more.
- Configure repeating game live ops based on existing templates.
- Share feedback and suggestions with the Product Management team regarding general live ops strategy.
- Be able to create and maintain documentation for our proprietary tools.
- Assist the QA team by reviewing and offering feedback on their test cases for Live Operations related functionalities.
- Write a weekly report for live ops stakeholders,
- Communicate potential blockers and process improvements in order to streamline daily/weekly routines.
Qualifications:
Required Experience:
- Experience with data management, preferably as a game tester or a position similarly responsible for ensuring the quality of live game operations.
- A solid understanding of the key metrics used to monitor the performance of a live game.
- Knowledge of live operations in games and how they relate to key metrics and player motivation.
- Familiarity with Agile working processes.
- Experience as a user of workflow management tools (Office, Jira or project tracking software, Confluence or other wiki platforms, etc.)
We are SciPlay ! We make games!
The roots of our company are simple and strong: Our founder , fell head over heels for casino games and had a vision to create the most entertaining free-to-play casino games for gamers around the world. We've grown into a company that makes games we are truly proud of and that are enjoyed by millions of players every day. Our history is extensive, but we're just getting started. In 1998, we got our start as Phantom EFX and in 2019, we reintroduced ourselves as SciPlay and went publi c on the Nasdaq .
At SciPlay , we are programmed to think untraditionally. From our yearly development conferences, shindigs, and new game launches, we believe in doing what you love and doing it well. We take great pride in our ability to create authentic experiences for players and we are excited to continue investing in our workforce, technology, and our data-driven approach, all with the mission of delighting our players long into the future. We believe that if we continue to stay passionate, set ambitious goals, live our values and play together, we will become the #1 social casino and casual gaming company in the world.
A few of our highlighted perks and benefits:
- Competitive salaries and annual bonuses alongside matching 401k, employee stock options, and other competitive benefits.
- S trong commitment to work / life balance
- Fully stocked kitchen
- Fully stocked game room featuring current generation consoles and titles, shuffleboard tables, foosball tables, and arcade cabinets (including our prized 5v5 cabinet ultra-rare copy of Killer Queen!)
- Brand new, shiny, and aesthetically pleasing 10,000 sq ft office located in the Arboretum area in Austin
SciPlay Corporation and its affiliates (collectively, SciPlay ) are committed to creating a workforce of credibility and dependability. As a prerequisite to employment with SciPlay (to the extent permitted by law), you shall be asked to consent to SciPlay conducting a due diligence/background investigation on you. This job description should not be interpreted as all-inclusive; it is intended to identify major responsibilities and requirements of the job. The employee in this position may be requested to perform other job-related tasks and responsibilities than those stated above. SciPlay is an Equal Opportunity Employer and does not discriminate against applicants due to race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. If you'd like more information about your equal employment opportunity rights as an applicant under the law, please click here EEOC Poster.
#LI-ME1
SG is an Equal Opportunity Employer and does not discriminate against applicants due to race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. If you'd like more information about your equal employment opportunity rights as an applicant under the law, please click here for EEOC Poster .