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Top Hybrid Customer Success Jobs in Austin, TX
Information Technology • Productivity • Software • Infrastructure as a Service (IaaS)
The Manager of Customer Success will lead a team of Account Managers, oversee account portfolios, build strong customer relationships, and drive growth through strategic plans. They will analyze customer feedback, manage KPIs, and collaborate with cross-functional teams to enhance customer satisfaction and retention.
Top Skills:
Salesforce
Healthtech • Security • Software • Cybersecurity
The Knowledge Management Specialist at Imprivata enhances the effectiveness of the Customer Support team by creating, managing, and improving knowledge resources. Responsibilities include writing knowledge articles, analyzing content effectiveness, and ensuring information is accessible and up-to-date to improve customer satisfaction.
Top Skills:
Salesforce
Fintech • App development
As Manager of Customer Success at Zogo, you'll lead the Customer Success team, manage key customer relationships, oversee onboarding and training, collaborate with Product and Marketing, drive process improvements, and analyze performance metrics to enhance customer satisfaction and retention.
Top Skills:
SQL
Featured Jobs
Automotive • Greentech • Information Technology • Other • Software
The Event & Campaign Specialist at RapidScale supports the setup, execution, and tracking of digital campaigns and events. Key responsibilities include managing data in Salesforce and HubSpot, coordinating events, reporting on campaign performance, and collaborating with the marketing team. The role requires organizational skills, experience in digital marketing, and familiarity with CRM systems.
Top Skills:
HubspotSalesforce
Fintech • Mobile • Payments • Software • Financial Services
The Learning and Development Specialist coordinates efforts within the People and Organisational Development Team, facilitating onboarding and training events while managing vendor databases and team communication. This role involves evaluating training effectiveness and supporting cross-functional projects, ensuring alignment with team objectives.
Fintech • Legal Tech • Payments • Sales • Software
As a Customer Enablement Specialist, you will welcome new accounts, conduct training sessions, quality check accounts, encourage product adoption, provide technical support, and assist with special projects, ensuring a positive customer experience.
Top Skills:
Windows
Logistics • Sales • Software • 3PL: Third Party Logistics
The Benefits Specialist at Arrive Logistics manages leave of absence programs, ensures accurate benefits enrollments in Workday, responds to employee inquiries about benefits, and assists with compliance and audit processes. The role requires strong communication skills and attention to detail in benefits administration, and involvement in new hire orientations and open enrollment processes.
Marketing Tech • Real Estate • Software • PropTech • SEO
The Client Success Operations Manager will enhance processes and tools for improved client experience and retention. Key tasks include optimizing onboarding workflows, managing systems, analyzing KPIs, leading training initiatives, and collaborating across departments to support client needs.
Top Skills:
AsanaSalesforce
Fintech • Software • Financial Services
The Partner Success Manager will oversee third-party partner onboarding and success, coordinate sales enablement training, manage updates to Q2's Developer Catalog, and align partner opportunities with strategic initiatives to drive revenue and adoption among financial institutions.
Top Skills:
ConfluenceJIRASalesforceSeismic
Marketing Tech • Mobile • Software
The Support Engagement Lead at Braze provides premium support services to designated customers, acting as their main technical contact. Responsibilities include managing technical needs, driving customer advocacy, and collaborating with CSMs to enhance product adoption and integration. The role demands analytical skills and proactive communication to ensure superior customer experience across a variety of channels.
Top Skills:
CSSHTMLJavaJavaScriptRubySQL
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