Merchandising Support Specialist
Provides administrative, transactional and program execution support within the Merchandising area. Duties are varied but could include: processing invoices, making payments, researching data inconsistencies and handling ad-hoc requests. Ensures deliveries are monitored as to schedule, suitability and completion. Ensures effective planning, calendar management, company – supplier communication, and internal coordination.
Responsibilities:
- Supports Promotions, Prime, and Everyday Low-Cost processes.
- Performs a variety of promo support assignments, working with fellow Team Members, learning and accepting guidance to develop a basic understanding of current global promotional processes.
- Performs basic functionalities of a promo specialist, including:
- Inbox management,
- Category Management communication,
- Supplier Communication,
- Monthly planner management, inputting promotion details including timeframe, items, discount and supplier funding.
- Ensures all planned promotions are implemented across Merchandising systems.
- Receives large volumes of excel files from suppliers via email and the supplier portal.
- Performs basic processes associated with pre-orders, reporting, and follow up.
- Enters data and ensures data accuracy for analysis on promotions and EDLC programs.
- Maintains data integrity across multiple applications.
- Develops working relationships with suppliers and Category Managers, communicating with each in a timely fashion.
- Is accountable for accuracy and timeliness in all activities.
- Gains familiarity with Merchandising Support policies, procedures and practices.
- With guidance, learns to perform the duties of a Merchandising Support Specialist, including:
- Manually entering data into merchandising management data systems,
- Providing superior customer service to global Team Members, regions, stores, and suppliers,
- Actively participates in team meetings.
- Assists with special projects as assigned.
Skills:
- Familiarity with procurement or related accounting-type administrative support.
- Desire and ability to learn new applications and processes.
- Strong attention to detail.
- Strong Excel skills and ability to write and use functions within is preferred.
- Ability to perform basic math.
- Familiar with data presentation including charts and pivot tables.
- Familiar with data analysis tools
- Basic reading, analytical, and deductive / inductive reasoning skills.
- Ability to write and proof-read reports, business correspondence, and procedure manuals.
- Receives close supervision or is guided by detailed instructions for all work.
- Listens to and asks questions to understand team, partner and customer needs and seek clarification.
- Develops working relationships with internal team and supported work groups.
- Organizes and completes tasks according to assigned priorities.
- Shows initiative by asking questions and seeking to increase own knowledge and contribution.
- Provides regular updates on work progression.
- Works on routine assignments requiring limited judgment.
- Resolves routine questions, referring more complex issues to higher levels.
- Follows standard procedures and written direction to accomplish assigned tasks.
- Ensures accuracy of data and information provided to team and other stakeholders.
- Gains understanding of the WFM organizational structure, associated hierarchy and approval levels.
- Gains understanding of the types and timing of various departmental deadlines and events.
At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs.